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AutoNation Ford Scottsdale

Scottsdale, AZ

4.0
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,293 reviews

May 20, 2023

We would never purchase a vehicle at "AutoNation Ford Scottsdale again", nor would we recommend this dealership to anyone. Only reason we went through with the purchase of the car is because we really li More

by bking802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales rep, Manager who appraised our trade and finance rep
May 23, 2023 -

AutoNation Ford Scottsdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2827 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 20, 2023

Great service advisor named James. Really like the dealership and management. Unfortunately, since Ford Corp has evidently decided to play to the woke crowd, I’ll avoid Ford service an More

by Pke360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McBride
May 17, 2023

Best experience, no pressure, honest price for my trade in and everyone from sales to finance were quick and accommodating. More

by hacienda21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Patterson
May 19, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 17, 2023

I had the best experience I could have imagined purchasing a vehicle at Autonation Ford North Scottsdale. Hayden Wendler was a true professional and was instrumental in helping me own a Ford Maveri More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Wendler
May 19, 2023 -

AutoNation Ford Scottsdale responded

Hello David, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 16, 2023

Had it in for routine service which was completed in an hour and a half. No issues. More

by mikecrum1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffney Gonzales
May 19, 2023 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 15, 2023

I purchased an F150. After the deal was complete discovered that the vehicle was covered with paint overspray. The sales team Heather, Steve, Jose and Wade did an excell More

by NG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather, Steve, Jose, Wade, Michelle, Tony
May 18, 2023 -

AutoNation Ford Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

I called 4 times over a 2 week period to set up an appointment for a srandard service, no one ever called back. Finally I was in the area and dropped by to make an appointment. I took my truck in at More

by Otlbrennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
May 18, 2023 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

May 22, 2023 -

Otlbrennan responded

I would like the GM to call me, my number is 602-818-7511. This is my cell number and if I don't answer you can leave a message for a good time for me to return the call. Thanks

May 14, 2023

The service department is a joke. Every time I bring my vehicle here I have to bring it back a 2nd or even 3rd time to “fix” something they did that wasn’t there when I originally bro More

by jsh316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
May 17, 2023 -

AutoNation Ford Scottsdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 630-2827 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 12, 2023

Great example of top class sales team. Not pushy, provided fair trade in. Will repeat an AutoNation purchase in the future. More

by Tlayton1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
May 15, 2023 -

AutoNation Ford Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 12, 2023

I brought my vehicle in for routine service. Chris Austin was my service manager/advisor. He did a really good job in the absence of Kevin Morgan. I would request Chris again for any service. More

by rogersandeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Austin
May 16, 2023 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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