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AutoNation Ford Scottsdale
Scottsdale, AZ
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,293 reviews
June 17, 2023
UPDATE: Since leaving this review, they have said they will NO LONGER DO BUSINESS WITH US because we left a bad review of them! What amazing customer service. Tiffany Gonzales refused to fix our car ev will NO LONGER DO BUSINESS WITH US because we left a bad review of them! What amazing customer service. Tiffany Gonzales refused to fix our car even though its recalled because they need the part to "actually fully break" before they'll actually fix it. Which is already ridiculous. But we made an appointment 3 weeks ago for this issue and she would never call us back about whether or not they have the parts. We have called several times and she will not reply. Horrible service always. Also, they kept my car for FOUR MONTHS AND NEVER FIXED IT! More
by talana
Employees Worked With
Tiffany Gonzalez
June 11, 2023
Service department is horrid. Don't buy ANYTHING there as you are then essentially stuck with their service department. Got a "black screen of death" on my 2022 F150 Platinum, m Don't buy ANYTHING there as you are then essentially stuck with their service department. Got a "black screen of death" on my 2022 F150 Platinum, made appointment, took car in and was advised after calling. back that would be a week before anyone looked at it. RIIGGGHHT! GREAT SERVICE!!!! HORRID. Buy from Chapman. They have a dealership that is committed to servicing what they sell. Take your money and vote elsewhere in the marketplace than with these buffoons. More
by 2019merchantsandonlinedmh
Employees Worked With
service writer
June 11, 2023
Excelente Attention to costumer! Maria fue muy amable Resolviendo todas nuestras preguntas. Y buena atención en el servicio de finanzas. Maria fue muy amable Resolviendo todas nuestras preguntas. Y buena atención en el servicio de finanzas. More
by delia.angulo
Employees Worked With
Maria Markos, José Lopez y Antony Cicala.
June 11, 2023
The ABSOLUTE WORST CUSTOMER SERVICE! Both the salesman and manager told us the car was available and we were figuring out the details when suddenly they stopped responding to our calls. Both the salesman and manager told us the car was available and we were figuring out the details when suddenly they stopped responding to our calls. We found out from your website that the car was sold and they didn’t have to decency to let us kno. More
by Nlosorelli
Employees Worked With
Shawn
June 09, 2023
I’ve have my car in for routine maintenance a couple times at this dealership and the experience is always pleasant. Staff is friendly and knowledgeable. The waiting room is clean and spacious. My ca times at this dealership and the experience is always pleasant. Staff is friendly and knowledgeable. The waiting room is clean and spacious. My car is always treated well and I’ll definitely be back. More
by karikat10
Employees Worked With
Girl in Service
June 08, 2023
Charges for services not rendered. Keith in service called me to change my poor review after I was scheduled to come and get the remaining service they never completed. He called me to Keith in service called me to change my poor review after I was scheduled to come and get the remaining service they never completed. He called me to change my poor review. Keith, the customer isn’t there to help you build good reviews. That’s your concern which helps you, not the customer. The way life actually works is when you make mistakes of charging for services never rendered, on a vehicle which is one of life’s biggest financial investments, you’ll learn people won’t appreciate that and you get bad reviews. That’s how this works my man. More
by AZ85260
Employees Worked With
Keith
June 07, 2023
Jeremy Greathouse was professional, friendly, followed through. The services were completed as expected. The facilities were clean and orderly. through. The services were completed as expected. The facilities were clean and orderly. More
by Customer
Employees Worked With
Jeremy Greathouse
