Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.1
1,291 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
Contact Dealership

8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

Directions

By Type

Showing 1,291 reviews

July 04, 2023

Very Professional , no need to worry about my car while they fixed my recall on my car More

by bskiles1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jereomy
Report | Print
Jul 06, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 04, 2023

Professional from vehicle drop off to pick up. Will definitely return for future service for my vehicle. More

by Bello One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Jul 06, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 03, 2023

Bought a new truck and can not get it serviced at dealership. I spent months having emails on recalls ignored, was finally able to book an appointment and they did not have the items in stock to comp More

by Funder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James McBride
Report | Print
Jul 06, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

July 02, 2023

Great customer service from start to finish. When I called to schedule my service, the customer service rep was kind and got my car schedule asap. When I arrived, the person who checked me in wa More

by kenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Michael
Report | Print
Jul 05, 2023 -

AutoNation Ford Scottsdale responded

Hi Kenzie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

It should not take 3. 5 hours to get an oil change. You make an appointment you should get your car serviced at that time. More

by kikngrin
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I dont remember
Report | Print
Jul 05, 2023 -

AutoNation Ford Scottsdale responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 30, 2023

It's obvious they have made an effort to improve their entire Service Department with new people. I thought I would give them another try after past bad experiences and was pleasantly surprised. The bigge More

by Mike M.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jul 04, 2023 -

AutoNation Ford Scottsdale responded

Hello Mike, it means so much to us that you chose our dealership! We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

June 28, 2023

AutoNation Ford is the best place to have my Ford Escape serviced. Chris Austin is a fine service advisor. There was an issue with my service, and Chris made it right the very next day. More

by rhkrobin
Recommend Dealer
Yes
Employees Worked With
Chris Austin
Report | Print
Jul 03, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 03, 2023 -

rhkrobin responded

Yes, I'll be dealing with you again.

June 27, 2023

Managers are always polite and friendly. and knowledgible, maintenance and repairs are done in a timely manner More

by kml
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan, James McBride
Report | Print
Jul 02, 2023 -

AutoNation Ford Scottsdale responded

Hello, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2023

Excellent customer service! Take care of us well every visit! Thank you Auto Nation Ford Scottsdale! More

by mariecasto
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris- Service rep.
Report | Print
Jun 28, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 23, 2023

Service Center was excellent. I had no issues. I usually bring my car here for service. More

by ccaz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris-Service Advisor
Report | Print
Jun 26, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

1
...
15
16
17
...
130