AutoNation Ford Scottsdale

Cole was a great help. My truck has had many issues in the past year. The dealership has been great, the vehicle sucks! My truck has had many issues in the past year. The dealership has been great, the vehicle sucks! More

My first service manager was awful. He never responded with my parts order or the several messages I left for him by phone and email. I called the main number and found Keith Covey an He never responded with my parts order or the several messages I left for him by phone and email. I called the main number and found Keith Covey and he was extremely responsive and on top of everything. More

Very professional. All questions answered, and the custom ordered vehicle was delivered ahead of schedule. All questions answered, and the custom ordered vehicle was delivered ahead of schedule. More

While the service was to be expected, and glad it was taken care of properly, the time it took from scheduling an appointment to receiving my vehicle was long. I think the time expectation should be men taken care of properly, the time it took from scheduling an appointment to receiving my vehicle was long. I think the time expectation should be mentioned when booking an appointment. Also, when I picked up my vehicle it was terribly dirty from recent rains. Regardless of local rain or not it would be nice if I picked up my vehicle washed and ready, which is what most service departments do. More

Worst service ever don’t know how to diagnose a vehicle they will tell you I don’t know what the problem is and will lose your keys and have you waiting there hours to find it they will tell you I don’t know what the problem is and will lose your keys and have you waiting there hours to find it More

Awesome service! !! I was so mad because we bought a 2008 Jeep Wrangler and it had issues just shortly after owning the vehicle for two weeks. Ford Auto Nation did eve !! I was so mad because we bought a 2008 Jeep Wrangler and it had issues just shortly after owning the vehicle for two weeks. Ford Auto Nation did everything they could to ensure the jeep would be serviced and fix but unfortunately the Jeep took an any further descend into unforeseen issues causing it to break down even further. The General Manager Randy saved the day and was more than phenomenal with responding and getting my family into another vehicle preventing any further frustration or future incidents with the Jeep!! Very impressed with his dealership and service!!! Highly recommend this dealership!!! More

I purchased my Ford Escape from this dealership and was impressed with help I received. It took 4 hours but Preace who greeted me first did get the ball rolling so to speak. Then Adam and Michelle finally impressed with help I received. It took 4 hours but Preace who greeted me first did get the ball rolling so to speak. Then Adam and Michelle finally finished the paperwork. More

Very Pleasant Buying Experience. It would be worth your time to visit this Dealership. No haggling, vehicle price, trade value and financing were real easy. They beat every dealer in It would be worth your time to visit this Dealership. No haggling, vehicle price, trade value and financing were real easy. They beat every dealer in Arizona. Thank you for a great purchase. More

I visited several dealerships and even cancelled a deal with Drivetime. My sales guy Shawn Shaygood Jr. @ AUTONATION FORD SCOTTSDALE was over the top professional. Hungary, positivity oozing all ove with Drivetime. My sales guy Shawn Shaygood Jr. @ AUTONATION FORD SCOTTSDALE was over the top professional. Hungary, positivity oozing all over the place. Great follow-up, . NOT pushy. More consultative selling. Top shelf in EVERY WAY for a young guy. Frankly better than most folks in the auto arena. I really got to know him on our 15 minute drive to another Autonation dealership. He went out of his way. Just a good human being. This is coming from a seasoned sales guy of 45+ years in multiple industries. More