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AutoNation Ford Scottsdale

Scottsdale, AZ

4.1
1,291 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,291 reviews

April 10, 2013

The bluetooth on my brand new Escape would not work. I came into the dealership 5 different times and they could not fix it. Joseph was entirely unprofessional and flirtatious, even saying that it was too More

by claire91
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph McAnally
March 25, 2013

We purchased a Ford C-Max in December and the experience and the car were so terrific we were back in March for another. The sale was low key and the salesman listened to the features in which we were inter More

by jbhk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Harvey
March 11, 2013

It took my wife and I several trips to the dealership due to extenuating circumstances. The sales person was accommodating and helpful with the whole process. More

by Richfiori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Goodman
February 28, 2013

This was the first ford we bought. This dealership made every thing possible to make our experience top any other dealer. Barret made an appointment and was there waiting for us when we arrived and the pr More

by Jaredm77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barret jermanson, Bastian Falsafi
February 27, 2013

First off this dealership provides horrible service to potential buyers.Went to look at a pre- owned F150 becuase i wanted to trade up from my 2006.First exprience wasnt bad. Wrote a deal for the truck l More

by Rob26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
eric zimmerman
Mar 01, 2013 -

AutoNation Ford Scottsdale responded

Rob, We are very disappointed to hear that you had such a negative experience at our dealership. It is never our intention to have any customer leave our location feeling as you did-- that you were given the runaround and called names. That is unacceptable and we apologize. We want to make this right with you so please give our General Manager a call at (480) 630-2827 to resolve this to your satisfaction. we look forward to speaking with you soon.

February 27, 2013

Never owned a Ford before until 3 years ago that I bought my 1st Fusion. The whole experience was very easy from picking the car I wanted to finish... They didn't have the color I wanted but they got it in f More

by KimmyAghili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob & Bastian
February 27, 2013

Did an effortless internet sale with Bethann in early January. Wonderful. Went in to sign papers and all went well until I talked to Bastion. Was not ready for the bully. Went from an offered deal of More

by mejphenry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bastion the bully
Mar 01, 2013 -

AutoNation Ford Scottsdale responded

Hello and thank you for this honest feedback. While we are glad to hear that you had a positive experience with one of our staff members, we were disappointed to hear that this was not true of your experience overall. We strive to provide top-quality customer service to every individual and we apologize we did not meet your needs. We want to make this right with you so please give our General Manager a call at (480) 630-2827 and mention this post. We look forward to speaking with you soon.

February 25, 2013

These associates worked very hard to make sure my wife and I found the right car at the best price, and with terrific financing as well. As a result, we are very glad we chose to buy our car from this age More

by rgcolley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bethann Schnell, Barrett Germundson, Steve Sprute, Bastian Falsafi
Mar 11, 2013 -

AutoNation Ford Scottsdale responded

Thanks so much for your feedback. We're thrilled you found our staff so helpful and knowledgeable and the whole experience pleasant and easy. Our #1 goal is for all our customers to feel that way when they drive away. We think you may have inadvertently assigned us a negative star rating but please let us know if there's anything further we can do for you. Happy driving!

February 25, 2013

By far the best Dealer I've ever visited. Starting with the salesman, Eric Striker, he was extremely courteous and helpful in helping locate our new future Ford. The kindness extended all the way back More

by Bigbertha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Striker & Bastian Falsafi
February 21, 2013

I went to the dealership for a 2010 Ford Escape Hybrid that saw online. I met Steve Jaichner and we talked about other cars, but I wanted the Escape. It was at the top of my price limit even though I had More

by kenperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jaichner and Bastan Falsafi
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