AutoNation Ford Scottsdale

I purchased a new F-150 Platnium a month ago and had some concerns/questions a few weeks later. Unfortunately there was a breakdown in communication from calling the dealership/service which necessitated me concerns/questions a few weeks later. Unfortunately there was a breakdown in communication from calling the dealership/service which necessitated me physically going there to get answers. I met with Warren Miller, the GM at that location who was genuinely apologetic and sincere about where the breakdown occured, and provided me with his direct email address and phone number should the situation arise again. I would highly recommend Adam in Service as well. More

Friendly, accommodating, and quick . I would recommend this dealer ship service to ford vehicle owners this dealer ship service to ford vehicle owners More

Good selection of vehicles, new and used. Friendly and courteous staff. I was pleased with the whole purchase process, no pressure. courteous staff. I was pleased with the whole purchase process, no pressure. More

We were extremely pleased with the entire purchase process. Everyone who assisted us were friendly, professional and eager to make our purchase a pleasant experience. process. Everyone who assisted us were friendly, professional and eager to make our purchase a pleasant experience. More

In being my first time buying a car, I wish things would’ve been different specially on the financials part. No customer should ever feel disrespected even if the customer is on the wrong. Thank you a would’ve been different specially on the financials part. No customer should ever feel disrespected even if the customer is on the wrong. Thank you again loved the car. Just wouldn’t ever repurchases at this dealership again! More

Service personnel are fast and polite. The waiting area is clean and spacious while vehicles being ready! Repairs completed timely! is clean and spacious while vehicles being ready! Repairs completed timely! More

I did not take my Explorer in for service this time my husband took in for me and he was really pleased with the service received. husband took in for me and he was really pleased with the service received. More

Jess Acridge was amazing ! He made our experience pleasant and easy . I would recommend him and your location . Thank you for the incredible service !! pleasant and easy . I would recommend him and your location . Thank you for the incredible service !! More

Originally told the oil/filter change would take 3 to 4 hours, which seems a little crazy. However, it only took 1 1/2 hours which is more reasonable. hours, which seems a little crazy. However, it only took 1 1/2 hours which is more reasonable. More

Best experience imaginable for buyer, hands down. First time purchasing a new vehicle and gotta say, everything went seamlessly. From the truck already being parked in front fully detailed with a full tank time purchasing a new vehicle and gotta say, everything went seamlessly. From the truck already being parked in front fully detailed with a full tank of gas, to my rep, Nick Bryan’s attentiveness and eagerness to please. Typically, a buyer tends to think a dealership is out for one thing, to capitalize and then dump the customer. This experience was the exact opposite. Nick has already checked in with me, not only to make sure I got home safely, but to see if I had any questions about the truck. My finance rep was Blake Lichty. Not only was he a not pushy, he was understanding that it’s not cheap to get into a new vehicle these days. He offered thoughtful advice on extended warranty based on what I needed. Though he offered added coverages, he was not pushy when I explained the added cost was not in the budget. Cheers to you both! This is how The customer service industry used to be and it’s reassuring to know that there are people still out there willing to go the extra mile to make the experience a memorable one. Definitely going to recommend you to my crew. More