AutoNation Ford Scottsdale

Clinton was very helpful and caring about how I was feeling about my car making a noise took my car in a fixed it pretty quick I was very happy with the out come thank you all for being caring feeling about my car making a noise took my car in a fixed it pretty quick I was very happy with the out come thank you all for being caring More

Took 2017 Edge again due to rats, for the second time in two years. Once again, they did a great job diagnosing the problem and only fixed the wiring without replacing any electrical components. I had alr two years. Once again, they did a great job diagnosing the problem and only fixed the wiring without replacing any electrical components. I had already replaced a wiring harness and the windshield washer hoses, but a problem still remained for the fuel gauge, which required lowering the fuel tank. Great job by the technician and my advisor, Adam. More

Outstanding in every way. The team goes beyond expectation. Dave Knapp handled my purchase with great feedback and care thru delivery. 10 stars. expectation. Dave Knapp handled my purchase with great feedback and care thru delivery. 10 stars. More

Clean dealership and friendly staff great speedy service. Used service department for 3 of my cars. Used service department for 3 of my cars. More

Great customer service would definitely come back for future maintenance needed on my car. Thank you future maintenance needed on my car. Thank you More

Clint in service was over & above. Great communication and great service from his guys in the back and great service from his guys in the back More

It was the best car buying experience I’ve ever had. The whole team was wonderful. whole team was wonderful. More

Kevin in the Service Dept was great to work with and he provided timely updates. provided timely updates. More

Service was fast and prompt. They had me in and out for my service and tire rotation. Clint was great to work with. my service and tire rotation. Clint was great to work with. More

My phone was dying and I was trying to pick up my car after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a pr after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a problem getting thier however, their were no urber drivers willing to pick me up because it wasn't worth it for them, too short of a ride. I asked my sales person to please asked his manager Timothy to make an exception because I'm only 7 minutes away and my phone is dying. He said no and I asked to speak to him. He kept me on hold for a long time and then the call "dropped." I didn't bother calling back because my phone was dying. I finally got a ride and when I got there. Six guys were literally doing nothing not even on there computers. Just standing around BSing. Timothy could have sent someone. Anyway, getting there the guy how helped me seem annoyed and then when I got in my car I saw that my seat wasn't put back into its place, and the cover to the electrial compartment was not put back. So on top of no level of customer service they were sloppy. Timothy called me the next day. Completely a useless conversation. Needless to say I would never recommend this dealership. I rather dive across town than to deal with these guys. More