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AutoNation Ford Scottsdale

Scottsdale, AZ

4.0
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,293 reviews

October 05, 2021

I like that there was very little pressure during the process, minimum aftermarket addons, and no addon to the final price due to shortages. All the people I worked with were courteous and professional. More

by buddy92553
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Witters
Oct 09, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2021

Can't say enough good things about my buying experience, the dealer had the truck I wanted in stock, and the salesman Dave was super patient and understanding with me. He worked out the deal so I got the ac More

by simon.c.alexander@intel.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
knapp, dave
Oct 08, 2021 -

AutoNation Ford Scottsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

October 04, 2021

Had a 9:30am appointment for an oil change and tire rotation. Clinton Nemis the Service agent told me it should be 2 hours. At two hours I went to him and said how much longer. He looked stunned and re More

by macdaddy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clinto Nemis
Oct 08, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

Oct 08, 2021 -

macdaddy responded

To the General Manager I filled out the survey with an honest feedback. Maybe the norm for your dealership is a 3 and 1/2 hour wait for an oil change when you have an appointment. I just wanted people to understand what to expect. I have a totally different opinion of Blake Lively who I think is an outstanding representative of your organization and tried to intervene to help only because he saw me sitting there. He is a class act and outstanding to work with.

Oct 08, 2021 -

macdaddy responded

It must be that 3 and 1/2 hours is a normal for an oil change if you have an appointment

October 03, 2021

Was very pleased with the assistance given by David Knapp helping me locate the vehicle I wanted. He's very knowledgeable and easy to work with. I felt I was very clear with finance I did not want an ex More

by joeoneill71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Knapp. Jaber Au
Oct 06, 2021 -

AutoNation Ford Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2827 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

October 03, 2021

Outstanding service by Demetrie...great follow ups...great communication skills...pleasant...helpfull...whils we were on a trip with the new XLT on the road he reached out to us to help with finan More

by briasage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrie Petkas
Oct 06, 2021 -

AutoNation Ford Scottsdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2021

Kendra was very helpful when I brought my car into the dealership. My car was ready on time and Michelle, the cashier, was so nice! More

by Mimiazgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra, Michelle
Oct 06, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kendra here at AutoNation Ford Scottsdale! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 01, 2021

Best car buying experience I have ever had. Not once did I feel pressured about my new truck purchase. Tre was friendly and professional and explained everything every step of the way. Finanace with Chris w More

by 19fatrat48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre, Chris
Oct 05, 2021 -

AutoNation Ford Scottsdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 29, 2021

was ok, didn't care for the 8 hour process on paperwork. Vehicle was unavailable at time of purchase so I had to wait an extra couple days to get my vehicle I should have had ready for me to drive off the l More

by dicksoneh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
regen
Oct 03, 2021 -

AutoNation Ford Scottsdale responded

Hello Dicksoneh, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

September 25, 2021

Mr. Knapp and Mr. Lackner are stand up car professionals. Very pleased. I will definitely return for future car purchases. More

by dlack79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lackner David Knapp
Sep 27, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2021

Oil change and tire rotation took 4 hours. When I went to leave whoever parked my car put me in such a position that I could not access my vehicle from the drivers side. I had to climb over the passenger si More

by Lynne Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy
Sep 26, 2021 -

AutoNation Ford Scottsdale responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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