AutoNation Ford Scottsdale

Best experience imaginable for buyer, hands down. First time purchasing a new vehicle and gotta say, everything went seamlessly. From the truck already being parked in front fully detailed with a full tank time purchasing a new vehicle and gotta say, everything went seamlessly. From the truck already being parked in front fully detailed with a full tank of gas, to my rep, Nick Bryan’s attentiveness and eagerness to please. Typically, a buyer tends to think a dealership is out for one thing, to capitalize and then dump the customer. This experience was the exact opposite. Nick has already checked in with me, not only to make sure I got home safely, but to see if I had any questions about the truck. My finance rep was Blake Lichty. Not only was he a not pushy, he was understanding that it’s not cheap to get into a new vehicle these days. He offered thoughtful advice on extended warranty based on what I needed. Though he offered added coverages, he was not pushy when I explained the added cost was not in the budget. Cheers to you both! This is how The customer service industry used to be and it’s reassuring to know that there are people still out there willing to go the extra mile to make the experience a memorable one. Definitely going to recommend you to my crew. More

Originally told the oil/filter change would take 3 to 4 hours, which seems a little crazy. However, it only took 1 1/2 hours which is more reasonable. hours, which seems a little crazy. However, it only took 1 1/2 hours which is more reasonable. More

Exceptional experience with David Knapp. Strongly recommend David’s service if you are shopping. Fantastic attention to detail, diligent follow up, and 100% available and responsive to all questions recommend David’s service if you are shopping. Fantastic attention to detail, diligent follow up, and 100% available and responsive to all questions and concerns. More

We went to AutoNation Ford and really liked the low pressure or I should say ..no pressure. We thought we should at least check out other car so went down the street to take a look. We came running bac pressure or I should say ..no pressure. We thought we should at least check out other car so went down the street to take a look. We came running back to Ford. The salesman was terrible and when we told him not interested, he followed us back to our car and I had to slam the door in his face. We went back to David Knapp at Ford and bought a very nice Explorer. We buy our next car from David, Don More

Sales person,Demetrie Petkas, was very prompt with responses. He was great to work with. Pleasant experience with the dealership responses. He was great to work with. Pleasant experience with the dealership More

excellent service but $280 for a battery is outrageous !!!!! only went there because it was close to ou car that needed a tow. !!!!! only went there because it was close to ou car that needed a tow. More

We had a great experience, sale person knew what he was doing and explained everything really well. The rest of the night went well as we had to do all the paperwork everybody was courteous and helpful. Th doing and explained everything really well. The rest of the night went well as we had to do all the paperwork everybody was courteous and helpful. The last time we bought a vehicle was from AutoNation in 2009 and because of that experience we came back again to buy this truck. More

Have always received excellent service - have been taking my vehicles there for over 10+ years! my vehicles there for over 10+ years! More

I like that there was very little pressure during the process, minimum aftermarket addons, and no addon to the final price due to shortages. All the people I worked with were courteous and professional. process, minimum aftermarket addons, and no addon to the final price due to shortages. All the people I worked with were courteous and professional. More

Can't say enough good things about my buying experience, the dealer had the truck I wanted in stock, and the salesman Dave was super patient and understanding with me. He worked out the deal so I got the ac the dealer had the truck I wanted in stock, and the salesman Dave was super patient and understanding with me. He worked out the deal so I got the accessories I wanted on the truck as part of the deal also. In actuality I wasn't 100% ready to buy my new truck the day I went to the dealer, but the salesman Dave made the difference, he was very pleasant to work out a deal with, and wasn't pushy or demeaning in any way, he made all the difference. More