AutoNation Ford Scottsdale

My phone was dying and I was trying to pick up my car after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a pr after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a problem getting thier however, their were no urber drivers willing to pick me up because it wasn't worth it for them, too short of a ride. I asked my sales person to please asked his manager Timothy to make an exception because I'm only 7 minutes away and my phone is dying. He said no and I asked to speak to him. He kept me on hold for a long time and then the call "dropped." I didn't bother calling back because my phone was dying. I finally got a ride and when I got there. Six guys were literally doing nothing not even on there computers. Just standing around BSing. Timothy could have sent someone. Anyway, getting there the guy how helped me seem annoyed and then when I got in my car I saw that my seat wasn't put back into its place, and the cover to the electrial compartment was not put back. So on top of no level of customer service they were sloppy. Timothy called me the next day. Completely a useless conversation. Needless to say I would never recommend this dealership. I rather dive across town than to deal with these guys. More

Rene and the entire staff at autonation were extremely helpful. My husband and I felt very welcomed and felt like it was a smooth process from the moment we walked in to the moment we walked out. I would helpful. My husband and I felt very welcomed and felt like it was a smooth process from the moment we walked in to the moment we walked out. I would recommend anyone searching for a vehicle to go to this dealership and see Rene. More

The service was personal, and the waiting area was very accommodating. The job took a little longer than anticipated, but it was done well. accommodating. The job took a little longer than anticipated, but it was done well. More

Got my Bronco. Demertie made the buying experience great. Karen in finance is awesome too. Karen in finance is awesome too. More

Jessica was very professional and accommodating. She made the car buying experience very easy. It was very nice dealing with her. the car buying experience very easy. It was very nice dealing with her. More

Clint in service is very good and is always helpful to me. He can speak like a mechanic to explain to me in great detail what the service needs and expectations will be. me. He can speak like a mechanic to explain to me in great detail what the service needs and expectations will be. More

Outstanding service from start to finish , Demetrie went above and beyond , if you are in the market do yourself a favor and see Demetrie. above and beyond , if you are in the market do yourself a favor and see Demetrie. More

This was the worst car buying experience I've ever had. From upper managment to the sales ppl and even the service department, has been nothing but dishonesty and unprofessionalism. This dealership does no From upper managment to the sales ppl and even the service department, has been nothing but dishonesty and unprofessionalism. This dealership does not honor or respect veterans and is only concerned with "the next sale" More

Set up a service appointment for 8:30 am October 22, when I got there the service advisor told me they won't be able to see my car till late afternoon. Used a pto day and drove 45 min, to just turn around a I got there the service advisor told me they won't be able to see my car till late afternoon. Used a pto day and drove 45 min, to just turn around and leave because I had to pick up my son from school at 3pm. No previous calls, text or email from service advisor mentioning delay. Wasnt going to post but they emailed me asking for a review More