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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,293 reviews

November 28, 2021

Dave Knapp was top notch bought a 2021 Mustang from him great service! Would recommend him! More

by philipysaltzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Knapp 20 stars!!!, Sydney Thorp
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Dec 03, 2021 -

AutoNation Ford Scottsdale responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Scottsdale. If you ever need help, just give us a call. Happy motoring!

November 28, 2021

Had an appointment, but it took them 3 hours to change the oil. Didn’t tip off windshield washer fluid. The paperwork said diesel on it and my truck isn’t a diesel. Lack of attention to detail. More

by Tobystennyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Dec 03, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 630-2827. We'd appreciate the chance to make your experience a positive one.

Dec 03, 2021 -

Tobystennyson responded

You can call me.

November 26, 2021

Kevin and Autonation Ford came through for me. 65K service was done. Thanks for specials. More

by Robb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
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Dec 03, 2021 -

AutoNation Ford Scottsdale responded

Hi Robb, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

I have been going to this dealership since 2007! Customer service is great, new car buying experience is easy and service department is great. More

by Godunns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 03, 2021 -

AutoNation Ford Scottsdale responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 23, 2021

Kevin Morgan gets 5 stars since he's always accommodating and keeps in touch with me about the status of my truck. He's the reason I use the Autonation in Scottsdale to service my truck. I trust Kevin Morga More

by jsodowsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan 5 stars for Kevin Morgan who is always accommodating and he's the reason I continue to use this service department in Scottsdale.
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Nov 23, 2021 -

jsodowsky responded

Kevin Morgan gets 5 stars since he's always accommodating and keeps in touch with me about the status of my truck. He's the reason I sue the Autonation in Scottsdale to service my truck. I trust Kevin Morgan.

November 23, 2021

Clinton was a good advisor to work with and I appreciate his input. I will ask for him the next time I need service More

by peteajl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton
Report | Print
Nov 26, 2021 -

AutoNation Ford Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Thank you, and have a fantastic day!

November 23, 2021

All employees are courteous and eager to help . My only All employees are courteous and eager to help . My only issue is the time it takes to get an appointment for service, however I understand most of t More

by D1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Nov 26, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! Drive safe, and we'll see you on the road.

Nov 26, 2021 -

D1940 responded

A big thank you to Kevin for excellent service.

November 21, 2021

Ok everything went well . Went fine had just one problem about rebates but was resolved before the deal was done. More

by dmcook54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 25, 2021 -

AutoNation Ford Scottsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2021

Great service and attitude. I’d definitely recommend purchasing from AutoNation and James Acridge sa More

by Joe M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Acridge
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Nov 25, 2021 -

AutoNation Ford Scottsdale responded

Hi Joe, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 18, 2021

Jonathan and the service team took care of my car in a timely and efficient manner as they have since I purchased it 5 years ago. I would not think of going anywhere else to care for my baby! (2015 Mustan More

by Gtiepelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan in service dept., Sydney Thorp
Report | Print
Nov 21, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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