AutoNation Ford Scottsdale

The fender/tire flair for my Bronco with 14k miles flew off on the expressway. The fender flair was undamaged and in excellent condition (until flying away). In fact, the bottom portion of the flair remain off on the expressway. The fender flair was undamaged and in excellent condition (until flying away). In fact, the bottom portion of the flair remained, clearly showing the adhesive Ford used was inadequate and everything else in excellent condition. Apparently outside parts randomly falling off your vehicle is not covered by Ford and/or this dealership’s warranty. All the dealership could say was it’s not covered. Beyond failure to honor the warranty, the dealership wanted $660 plus tax to replace the fender. That price included a more than 100% mark up per pricing on the exact part on ford.oempartsonline, plus roughly $200 in labor for, without exaggeration, less than 5 minutes worth of labor… seriously go watch, it’s the shortest how to video on YouTube. Not only will Ford and AutoNation not stand behind their vehicles’ warranties, they will gouge you every way they can. More

Keith and the whole team in the Service department continue to provide amazing support and always exceed my expectations!!! Seriously, Thank You!! continue to provide amazing support and always exceed my expectations!!! Seriously, Thank You!! More

Brandon was there at 7:30 to meet me and go over a few things. I mentioned that I thought I needed brakes and he took a look at my brake fluid and it needed changed. He came in to let me know what was the things. I mentioned that I thought I needed brakes and he took a look at my brake fluid and it needed changed. He came in to let me know what was the result of the check of a few things on the car. I need new tires but the brakes ar still good. He came back with everything was completed (oil change and car wash) as I was looking at the video the technician took and said everything was completed. Brandon was very helpful and I will always ask for him for my next visit. More

From start to finish the process was completely seamless. My new 2025 Ford Mach E Premium was the easiest car I have ever bought. I looked earlier in the day at another dealership and was not impressed wit My new 2025 Ford Mach E Premium was the easiest car I have ever bought. I looked earlier in the day at another dealership and was not impressed with how they answered questions or where I could find the car configuration I was looking for. I went home, jumped on the computer and found it at AutoNation Scottsdale. I did everything over the phone and internet. Within an hour I had purchased my car and went the next day to pick it up. Completely seamless. Thank you! More

I would like to see a better communication between the company scheduling basic maintenance jobs like oil changes. They told me my appointment for an oil change would take 1 hour or less on an express app company scheduling basic maintenance jobs like oil changes. They told me my appointment for an oil change would take 1 hour or less on an express appointment. When I showed up, the service advisor said it would be at least two hours. He said there is no express appointments. It was completed in roughly an hour and a half. I'm okay with the time it took. Just need to get both parties on board with each other. More

Kevin did a wonderful job of keeping me informed throughout the service process, just a pity that after the 1st oil change on my mustang - It now has what Ford refers to as a Typewriter tick - with throughout the service process, just a pity that after the 1st oil change on my mustang - It now has what Ford refers to as a Typewriter tick - with no solution offered - except to say - All Mustangs do that.... More

I worked with Adam Ummel, he not only did a great job he picked me up from the airport to give me a ride to the dealership. I would definitely call Adam again when I am in the market for another vehicle. Ev picked me up from the airport to give me a ride to the dealership. I would definitely call Adam again when I am in the market for another vehicle. Everyone I worked with at the dealership was amazing. More

I got a great deal on the truck I wanted. Transaction was easy and fast. Transaction was easy and fast. More

I worked with Greg Spanos and he was amazing! Very thankful for his customer service and his excellence! Highly recommend him. Very thankful for his customer service and his excellence! Highly recommend him. More