AutoNation Ford Panama City - Service Center

The guy that helped us at the service counter was nice and helpful he made sure we were taking care of I definitely will be back to do business here. and helpful he made sure we were taking care of I definitely will be back to do business here. More

Over all great customer service! The staff is friendly and my service was completed faster than I expected. Thank you The staff is friendly and my service was completed faster than I expected. Thank you More

Amazing professional and truly the best service in bay county the service department and sales staff are amazing 🤩 county the service department and sales staff are amazing 🤩 More

Lori takes good care of me and my car. She is quick to address any concerns I may have. No offense towards men, but it is truly nice to have a woman to speak to and not felt talked down to She is quick to address any concerns I may have. No offense towards men, but it is truly nice to have a woman to speak to and not felt talked down to. My family and I have been doing business here for many years and will continue to do so. More

Wish we could clone this team and take them back to Texas with us! Wow!! Everyone was so kind, and went the extra mile to help us out. Forever grateful for the service team on June 8th & 9th!! You guys a with us! Wow!! Everyone was so kind, and went the extra mile to help us out. Forever grateful for the service team on June 8th & 9th!! You guys are one in a million!!! More

Fast and friendly. They were busy but I was able to get service quickly. I stopped in on way to an appointment, we live a hour away from nearest Ford dealer and was tha They were busy but I was able to get service quickly. I stopped in on way to an appointment, we live a hour away from nearest Ford dealer and was thankful they could do while I waited. I also enjoyed talking to the sweetest olderly lady who frequents often and brings little gifts to people. More

Very easy to schedule service on the Ford App. Dropped off and was ready quickly. Dropped off and was ready quickly. More

They got me in quick and got my oil change and tire rotation done in no time. rotation done in no time. More

Had an oil change 6-10-23. I asked about my recall I received in January and John said just drop my car off any time and they will need my car the whole day. I called the servi I asked about my recall I received in January and John said just drop my car off any time and they will need my car the whole day. I called the service department around 11am to see if they were open on 6-19-23 so I can drop my car off. Your customer service rep I think her name was Jackie was rude. When I tried to explain what John had said she wouldn't listen. I asked to speak to the Manager and she put me on hold About 5 mins later she came back on the phone and said he wasn't available. More

I went to this dealership as a necessary measure because I was vacation and needed an oil change before returning back home to Texas, I was able to book an appointment online and showed up the following day I was vacation and needed an oil change before returning back home to Texas, I was able to book an appointment online and showed up the following day. The staff at AutoNation Ford Panama City treated me with the upmost respect and the service adviser Jenessa was OUTSTANDING with her customer services skills and explained all details to me about the process and recommendations. HIGHLY RECOMMEND THIS DEALERSHIP!!! More