AutoNation Ford Panama City - Service Center

Every time I get the highest level of service. Jesse Norton thank you and the whole team! Best service! Jesse Norton thank you and the whole team! Best service! More

The quick service was great. They took care of a recall on the passenger airbag in the same day. I would recommend This dealership for fast and professional service. Ask for Lori They took care of a recall on the passenger airbag in the same day. I would recommend This dealership for fast and professional service. Ask for Lori Adair Service Advisor. More

Very helpful in getting a refund for a recall that I paid for prior to recall. for prior to recall. More

I had an appointment to get 4 tires replaced and an oil change. Lori helped me out by getting my price down with rising costs in oil, etc. In addition, I was quoted a lower price on mount and balance when change. Lori helped me out by getting my price down with rising costs in oil, etc. In addition, I was quoted a lower price on mount and balance when my tires were initially ordered. When I arrived for my appointment, Lori quoted me a higher price. When I mentioned the difference in price, Lori worked to get it down, which I appreciate. A few things that I noticed when I picked up my truck: 1) the right front tire pressure was about 8 psi lower than the other 3. I put air in it myself today. I’m hoping this was an oversight and there’s nothing wrong with the tire. 2) They didn’t do an Oil reset (no biggie), but they also didn’t put a new sticker on my window to indicate when my next oil change is due. Maybe I shouldn’t rely on those, but they are extremely helpful in keeping me on track with maintenance. Overall good job thus far. More

Professional, prompt return on 2 Ranger Recalls. Customer service left their cell phone number with me in case I wanted to check on status or wanted to verify pick up time . Once the recalls were se Customer service left their cell phone number with me in case I wanted to check on status or wanted to verify pick up time . Once the recalls were serviced, they drove my trucks around to me and provided an explanation of the recall status to include the life time condition of the tires on both vehicles. The trucks were returned clean. More

From drive in, write up to drive out was outstanding. Waiting area phenomenal. Write up area very clean. David was super. Have used 4 other Ford dealers and this one is tops. Waiting area phenomenal. Write up area very clean. David was super. Have used 4 other Ford dealers and this one is tops. More

Customer service was horrible. Service techs did not greet or even acknowledge me waiting to drop my vehicle off to receive service. Don’t really seem to value their customers. Not Service techs did not greet or even acknowledge me waiting to drop my vehicle off to receive service. Don’t really seem to value their customers. Not to mention having a 3+ month wait on majority of services with the exception of oil changes. More

Top notch service from the start. I’m on the road a lot and often have to get service done fast in a new location each time. AN Ford Panama City was able to get my truck in despite a I’m on the road a lot and often have to get service done fast in a new location each time. AN Ford Panama City was able to get my truck in despite a heavily booked schedule. If I need service again in Panama City I know where to go. More

James was courteous, knowledgeable, and listened to our request. In addition, he was sure to explain all the tasks that were needed and were going to be performed. James has definitely set the example. request. In addition, he was sure to explain all the tasks that were needed and were going to be performed. James has definitely set the example. More

David Ward was excellent to work with as always. The quality of work was also excellent. The quality of work was also excellent. More