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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
734 Reviews

734 Reviews of AutoNation Ford Panama City - Service Center

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May 30, 2022

Jesse - did a great job of communicating with me to get my truck check engine light solved!! Thank you again, for all your efforts:) Mr Duane was always so friendly greeting me each time I was there. More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 01, 2022 -

AutoNation Ford Panama City responded

Hi Tammy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! If you ever need help, just give us a call. Happy motoring!

May 30, 2022

Overall was good. Great pick up and delivery service thank you. Thanks for the promptness. More

by mmjmm5603
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward service advisor
Jun 01, 2022 -

AutoNation Ford Panama City responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 28, 2022

Good customer service I will refer my friends to go to AutoNation for car service More

by zerra66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Norton
May 30, 2022 -

AutoNation Ford Panama City responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Panama City and we hope to be of service again in the future.

May 27, 2022

Once there the service contact was very helpful. I intend to return for futurn service work. More

by zzslov11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
May 31, 2022 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

I had to take my car to do a recall and maintenance. The recall was supposed to take a week or more, but they did it in half time. More

by hugocrisniva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 28, 2022 -

AutoNation Ford Panama City responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

Was supposed to receive courtesy check of all systems and complimentary cleaning Instead received vehicle back with wet floorboard., drivers side door paned rain soaked and a red fluid like substance on More

by Offshoregulfcoast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown individual
May 26, 2022 -

AutoNation Ford Panama City responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Panama City. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (850) 253-7000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 26, 2022 -

Offshoregulfcoast responded

I can be reached at 8507857850

May 24, 2022

I love my super duty ,l only take it where it came from and James never let's me down. Got me in and out on what was scheduled also on what wasn't. Truck is newer however she drove like she was fresh off t More

by hamptonlawnscape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 26, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 23, 2022

The technician, Lori, was very attentive and she pointed out that I had more than enough points on my Ford Pass account to pay for my oil change. More

by Beachbum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
May 25, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 23, 2022

Very good customer service. . John… He is wonderful in keeping you updated on the progress of your maintenance on your car .. More

by Diva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 25, 2022 -

AutoNation Ford Panama City responded

Hi Diva, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2022

Horrible. Three days after I purchased my vechical. The motor had to be replaced. Thank God for warranty. I had navigation before engine change and after that More

by Debbie Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Martin,Will sales,David service,John service
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