AutoNation Ford Panama City - Service Center

I was very impressed with how I was greeted upon arrival. The facility was very clean and comfortable. I thought it took a bit long for an oil change and tire rotation, but I realize there is still likely so The facility was very clean and comfortable. I thought it took a bit long for an oil change and tire rotation, but I realize there is still likely some staffing issues going on. More

Upon arrival, we were met immediatly by the service writer and asked to come inside. we were greeted pleasantly. Only waited a few minutes before the service person (John) greeted us and accepted our r writer and asked to come inside. we were greeted pleasantly. Only waited a few minutes before the service person (John) greeted us and accepted our request for a RECALL repair. The whole atmosphere is SERVICE ORIENTED and CUSTOMER FOCUSED. Very organized. More

5 hrs to check recall on seatback bolt seemed a little long. They did a 10 point check up also but didn't top up the break fluid. long. They did a 10 point check up also but didn't top up the break fluid. More

Anytime I scheduled service I bring my truck in the day of service and am told I’ll have to leave it for at least 5 days because they are too busy and need to work it in. This has happened 3 times. What is of service and am told I’ll have to leave it for at least 5 days because they are too busy and need to work it in. This has happened 3 times. What is the point of making an appointment for a specific day when you’ll be told to drop your vehicle off and leave it for several days. Once I was told I needed to leave my vehicle for 2 weeks just to get a diagnosis. I drive a vehicle that’s still under warranty and it seems like Autonation does everything it can to avoid fixing warranty related issues. Also be expecting 4-6 week lead times just to get an appointment for service only to be told you’ll need to drop your vehicle off for several days because they are too busy. Again this has happened to me 3 separate times. More

Satisfied with the service. However, I made an appointment to have the truck worked on and was told it would take up to a week before they could get to it and make a diagnosis. However, I made an appointment to have the truck worked on and was told it would take up to a week before they could get to it and make a diagnosis. It took a week for them to get back to me and I was told they couldn’t find a problem. Then, three days later they called again to say they had determined the problem and would fix it. My question is: why make an appointment if the diagnosis cannot be started on that day? More

Great customer service, in for a oil change, only complaint is there was a long wait time to get oil changed, I do know there is a vast shortage on work labor these days! But it was a great service!! complaint is there was a long wait time to get oil changed, I do know there is a vast shortage on work labor these days! But it was a great service!!! More

Easy appointment and ride home! Great job on work they were ask to perform! Would recommend them to anyone! Thanks Jesse Great job on work they were ask to perform! Would recommend them to anyone! Thanks Jesse More

We were very please with the communication from our Service agent. They went above and beyond to ensure we knew what was wrong with our car as well as what they were going to do to fix everything. Th Service agent. They went above and beyond to ensure we knew what was wrong with our car as well as what they were going to do to fix everything. Thanks so much for your help and service! More

John was amazing from start to finish! Kept me informed while I waited for my car Kept me informed while I waited for my car More

I recently had to take my Jeep in for some warranty work and Jesse in service went above and beyond to make sure it all got done. and Jesse in service went above and beyond to make sure it all got done. More