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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
733 Reviews

733 Reviews of AutoNation Ford Panama City - Service Center

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February 14, 2023

Tried for a month to get scheduled for service with a loaner. NO ONE has called me back to this day! I'm have to keep adding Anti-freeze 50/50 just to be able to drive my car. Called again today, same th More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Many
Report | Print
Feb 17, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

February 13, 2023

The only thing I would improve is the communication. I was supposed to recieve texts with updates and I never recieved one. Friendly team and happy with my overall service. Car was done sooner than expe More

by singnthe80s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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February 12, 2023

They got me in for a service at short notice and completed the work in a timely manor More

by lloydrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Feb 16, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2023

This dealership was very efficient & professional . I felt that I was in good hands.. Also very nice More

by Timandcindyfarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Feb 14, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2023

people were really nice. I was there over (4) hours and left without resolution to my problem. I understand why it was not resolved but I'm not sure why it took so long. I More

by jeremytodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
john victoria
Report | Print
Feb 13, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 07, 2023

Outstanding customer service. Jesse was able to have an issue with my seat taken care of while I waited. More

by Fog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Feb 10, 2023 -

AutoNation Ford Panama City responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 06, 2023

Customer service was great and they got my vehicle done in a timely fashion, I would definitely recommend them to anyone I know. More

by Csadaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Report | Print
Feb 09, 2023 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

The service department was extremely nice and courteous! Was such a pleasant experience! Will definitely use them again! More

by Carle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name might’ve been Mike but now I don’t remember
Report | Print
Feb 09, 2023 -

AutoNation Ford Panama City responded

Hi Carle, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

My Taurus needed major repairs. As usual David took good care of me and my Ford. More

by Sfristoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
Report | Print
Feb 05, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 30, 2023

Just moved to Florida. My first experience with AutoNation Ford and John Kilroy was a great one. Will definitely come back for services. More

by susanruby1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kilroy
Report | Print
Feb 03, 2023 -

AutoNation Ford Panama City responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

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