Back

AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
733 Reviews

733 Reviews of AutoNation Ford Panama City - Service Center

Sort by
March 03, 2023

Always exceptional service and customer care by the AutoNation team. Kirk and David Ward go above and beyond to make sure your needs are met in a timely manner. More

by Jaxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward, Kirk, Jackson Niolet
Mar 07, 2023 -

AutoNation Ford Panama City responded

Hi Jaxon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2023

Ford dealer space was clean and they provided coffee and hot chocolate while I waited the employees were very nice and That’s why I have my car serviced there More

by shanstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only one name I remember was Tina I think
Mar 06, 2023 -

AutoNation Ford Panama City responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 27, 2023

Great people to work with. Great service and timely matter. Very fair to do business with More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk and a very sweet young lady
Mar 06, 2023 -

AutoNation Ford Panama City responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

200,000 mile service. Changed fuel filters when told not to. Did fix line to windshield washer but not the way I would of done it. More

by William Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 23, 2023 -

AutoNation Ford Panama City responded

Hi William, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

February 20, 2023

I was able to make a same day service appt for my 2020 F150. The dealership was busy, but still managed to take of my truck timely. The service manager was polite and attentive with updates on my vehicle More

by Megan Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Feb 24, 2023 -

AutoNation Ford Panama City responded

Hi Megan, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

From beginning to end my service visit was exceptional! Fast, efficient and friendly - I was kept "in the loop" throughout and appreciate the care taken and respect given. More

by jerryhurley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kilroy
Feb 22, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 18, 2023

The service center takes good care of my car. Everything needed is done, but no unnecessary repairs. More

by LV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Norton
Feb 22, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 16, 2023

Prompt, professional and I can depend on a job well done. If needed to keep my car, they call me to let me know the progress. More

by hallianna44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meola
Feb 19, 2023 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2023

ZERO STARS DO NOT RECOMMEND! !! They sold me a 2014 JK Wrangler, I told him it leaks and rains on my radio about a week after I bought it, one year ago today.. They told me they w More

by pemoreey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Parker
Feb 18, 2023 -

AutoNation Ford Panama City responded

We take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Mar 04, 2023 -

pemoreey responded

I'll tell you what upsets me the most about this is that when I went to see Mr. Parker, since he doesn't return calls is that he told me that the seals were checked before they sold me the Jeep, which means that he knew about this crushed part in the freedom panels that needed to be replaced, but did not disclose that when he sold me the Jeep. SO YOUR COMPANY KNEW ABOUT THE DAMAGE AND DID NOT DISCLOSE IT BEFORE IT WAS SOLD TO ME. ISN'T THAT AGAINST THE LAW??? I THINK I WILL ASK AROUND AND FIND OUT. Show quoted text

February 15, 2023

Jesse took great care of my truck and I’m very satisfied. He told me how long it would take and he was spot on. More

by captken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 18, 2023 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
15
...