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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
733 Reviews

733 Reviews of AutoNation Ford Panama City - Service Center

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March 20, 2023

Took my car in for a recall repair and they were finished within approximately 3hrs. I was afraid they’d have it for a week but they were quick and easy!! I had an awesome experience!! Thanks Ford Nation PC! More

by Rondie75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember ??
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Mar 23, 2023 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2023

Excellent work on installing my side mirror, definitely recommend Ford PC! They genuinely care for their customers! More

by Yousef2192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Mar 23, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 20, 2023

They treated my 2010 Transit Van like a new vehicle. Made my day with the professional way I was treated. More

by rservicesofbc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
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Mar 23, 2023 -

AutoNation Ford Panama City responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

March 18, 2023

Lori Adair is a great service writer, she showed me that I needed brakes. The service was done that day, and I am pleased with the work that was done. More

by Carol allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lori
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Mar 22, 2023 -

AutoNation Ford Panama City responded

Hi Carol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

From John K. in service, Jesse in tech, and the shuttle driver, all service is top- notch! Wouldn't take my '08 Ranger anywhere else. More

by davisbrendaa61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John K (service intake), Jesse ? (service bay tech)
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Mar 19, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2023

It’s good dealership but in service it’s take longer to do service and end result work is not done. More

by Jayesh Bhakta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kilroy
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Mar 19, 2023 -

AutoNation Ford Panama City responded

Hi Jayesh, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you.

March 11, 2023

They keep your vehicle for multiple days without touching it. I took it in AGAIN for the same issues and after 3 1/2 weeks of not having my truck they finally replaced the transmission (only 8K miles on the More

by Scout302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Meola
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Mar 16, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 10, 2023

Jesse Norton always does an awesome job. He always makes sure that everything is done before he notifies me that my Lariat is ready to go. Thank you Auto Nation! More

by wgm829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Norton
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Mar 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Drive safe, and we'll see you on the road.

March 09, 2023

Lori was great! Repair time was shorter than expected or predicted. Very happy with the service. More

by kethorndyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
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Mar 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

The dealership has improved greatly in the past 6 months. Only issue was getting to someone who could schedule an appointment and then getting to my tech. rep. to inquire about the work. The rep. who I dealt More

by belinda30312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meda
Report | Print
Mar 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

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