Back

AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
733 Reviews

733 Reviews of AutoNation Ford Panama City - Service Center

Sort by
May 10, 2023

Walked into the service department and waited about 10 minutes and no greeting from staff. We were finally greeted properly by John Kilroy after he finished working with another customer although there we More

by rbpainting2870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. John Kilroy
May 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

May 09, 2023

I myself am a service advisor and would be fired if i treated my customers the way i was treated. I called for 3 weeks trying to make an appointment. I spoke to a lady who took a message, Mr. Ward who I More

by Lindsey M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrible customer service Jonathan and Mr. Ward (not sure the lady's name). Great customer service- Kirk and Jenessa
May 11, 2023 -

AutoNation Ford Panama City responded

Hi Lindsey, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (850) 253-7000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 05, 2023

I like the dealership because they go the extra mile to insure the problem and the items are taken care of More

by drdave2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
May 09, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

I love Autonation Ford. This is my second Mustang I've purchased. Great management team and I love my service advisor, David Ward. More

by floridagirl22399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Nuhibian, David Ward
May 04, 2023 -

floridagirl22399 responded

love Autonation Ford. This is my second Mustang I've purchased. Great management team and I love my service advisor, David

May 08, 2023 -

AutoNation Ford Panama City responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

May 02, 2023

They did a very good job and they were really good and nice to me. More

by jbfehill110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan piorkowsk
May 02, 2023 -

jbfehill110 responded

OKAY 👌

May 05, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Service manager is great about respecting your time and getting you in and out quickly More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Nuhibian
May 05, 2023 -

AutoNation Ford Panama City responded

Hi Adam, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 29, 2023

Only place I'll buy or take any of my vehicles for services. Amazing customer service More

by deegrip2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
May 01, 2023 -

AutoNation Ford Panama City responded

Hello, We appreciate your positive review of your recent experience with us. If you need more help, our team is available to talk -- safe travels!

April 24, 2023

Last repair cost way less then previously estimated. Thanks. Took longer than first stated though. More

by sojumaster60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. Sorry.
Apr 27, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

Did a very good job been dealing with them since 2006 and have always got my vehicle out wuickly More

by Rossstph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 26, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Panama City. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 17, 2023

They did an awesome job on my first service. Customer service made sure it went smoothly. More

by hardware1969.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 28, 2023 -

AutoNation Ford Panama City responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

...
12
...