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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
733 Reviews

733 Reviews of AutoNation Ford Panama City - Service Center

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June 11, 2023

Very professional and provided great service. i had a safety recall because of length of time it was going to take for the repair. They provided transportation to take me and to bring me back when More

by usa_vet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who did the repair
Jun 14, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 10, 2023

my truck was serviced at the time and hour promised to be ready for pickup and everything was completed to my satisfaction. My service advisor was most helpful. More

by GMC HD2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Piorkowski
Jun 14, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

Prompt service and polite staff they communicated with me throughout the entire process!!! Great people!!! More

by ehorne31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie, John
Jun 14, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Where do I start. .. Exceptional Service Department! Lori is my "go-to", as she always gets the job done and enhances my experience while I wait. The entire team is sec More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori & John
Jun 12, 2023 -

AutoNation Ford Panama City responded

Hi Jeff, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

We had problems in the beginning but Autonation did work of the problems and did fix them. More

by Darline2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Tom
Jun 12, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

I have consistently received great service and good recommendations. When something was not quite right, they resolved the issue. More

by jsorci56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meola
Jun 12, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

I only trust a couple of people in the service department John and Lori but the sales in the worst More

by Mawade1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori,
Jun 11, 2023 -

AutoNation Ford Panama City responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

June 06, 2023

This dealership is one of the very best. We have had the opportunity to take our vehicle back for service and we are very pleased with the great service they give us. More

by Joyceandbuck75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 09, 2023 -

AutoNation Ford Panama City responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

June 02, 2023

Greeted promptly & professionally. Work was completed ahead of given estimate. Service representative went over the service provided and ensured I had no questions. More

by Cuatdswamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 06, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Brought my truck in for routine maintenance oil change, they didn’t try to sell me anything that i didn’t need. Just informed me of what will be needed soon. More

by ryancotton2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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