AutoNation Ford Panama City

From the time I arrived until we left it took 1 3/4 hours, work was completed in a 45 minutes the rest of the time was spent trying to get final bill and pay. The front desk individual had to continue hours, work was completed in a 45 minutes the rest of the time was spent trying to get final bill and pay. The front desk individual had to continue to try and get parts to respond with bill. When finally completed tried to get Ford pass updated never was completed. Normal time to get this service at other Ford dealers is about 45 minutes. Will be sure to get service at a different Ford dealership More

Beyond, The original purchase of my Car, I have had 2 previous services here at AutoNation Ford Panama City, both of which were "Excellent!" and a "Great Experience!" As for the service rendered on Febru previous services here at AutoNation Ford Panama City, both of which were "Excellent!" and a "Great Experience!" As for the service rendered on February 17, 2022, it too was as "Excellent" and as "Great an Experience" as the first two services were. When I pulled up into the service lane the man who greeted me as I stepped out of my car was so "Welcoming and Gracious" , as was the man behind service counter (Vic} who set my needed service in motion. More

As a visitor to PCB for the month of Feb. I was dismayed to find myself with a tire problem. I reached out to the Ford dealer and they were very quick to accommodate my request for an appoin I was dismayed to find myself with a tire problem. I reached out to the Ford dealer and they were very quick to accommodate my request for an appointment. My auto was repaired, all questions answered and sent on my way in about 45 min. Thank you for your service, I really appreciate you! More

Wait times are outrageous, customer service was nice but other than that it was nice other than that it was nice More

Good service,it only took a little over an hour. The only issue I had was it took me a month to get in for a 10k oil change and rotation The only issue I had was it took me a month to get in for a 10k oil change and rotation More

They were quick to get me in for service also James communicated what needed to be worked on and listened attentively . communicated what needed to be worked on and listened attentively . More

Very professional and helpful staff. Thomas Spencer was excellent to work with. Ty Sweet was a pleasure to work with also. Thomas Spencer was excellent to work with. Ty Sweet was a pleasure to work with also. More

My husband and I had a very good experience with Jackson and Charlie - both are super knowledgeable and professional and great guys to work with! We have nothing but good things to say about our new Bronco and Charlie - both are super knowledgeable and professional and great guys to work with! We have nothing but good things to say about our new Bronco and the great service we received! More

AutoNation Ford Panama City has awesome customer service. I showed up a day early (my mistake) for my appointment (F-250) and Victor Reynosa (My service advisor) worked me right in and their team did an a I showed up a day early (my mistake) for my appointment (F-250) and Victor Reynosa (My service advisor) worked me right in and their team did an awesome job. Thank you, AutoNation Ford Panama City!!! More

This is our sixth Ford vehicle that we bought from this dealership in the past nine years. Very pleased with our saleslady, she stayed in touch we me letting me know when a vehicle arrive at the dealership dealership in the past nine years. Very pleased with our saleslady, she stayed in touch we me letting me know when a vehicle arrive at the dealership. More