AutoNation Ford Panama City

In spite of the current parts/labor issues Ford was having, Amber our Service Advisor at AutoNation Ford Panama City provided us with timely updates with the issues our vehicle was having. Amber pro having, Amber our Service Advisor at AutoNation Ford Panama City provided us with timely updates with the issues our vehicle was having. Amber provided professional and courteous customer service. Excellent job! More

Zafer was my salesman. I asked about a Ford F150 on Cargurus and he responded immediately. He stayed late just to give me the opportunity to look at the truck. When I got t I asked about a Ford F150 on Cargurus and he responded immediately. He stayed late just to give me the opportunity to look at the truck. When I got to the dealership, that particular truck's keys could not be found. Now, I don't know if that was done on purpose or not (I am not privy to the goings on in the car sales realm, but I know they can and will do sneaky stuff to make a sale) just to show me another truck, but no matter the motive behind it, the truck I was shown was waaaay better and appealing to me. We went through numbers as you normally do when buying a vehicle. Zafer was most courteous and attentive to what I was asking for in my deal. I didn't get exactly what I was shooting for, but you give and take in car deals, so I was happy with it, ultimately. I had no issues test driving the truck and I loved it. Unfortunately a deal couldn't be actually inked in because the truck was a new trade in and couldn't be sold without their inspection. So I drove home in my old truck and waited to hear from their service team. I was then called and told it would be 7 to 10 business days before I could come ink the deal. Now, maybe I was being impatient or too cynical but, I told them that that kind of time frame had me worried about doing a deal altogether because, to me, a sold car SHOULD take priority for any kind of inspection vs a warrantied item. Sold car = income, warranty = no income. Maybe I'm being petty or whatever, I don't know. Regardless, Zafer got on it and the truck was inspected that day. I was able to go pick it up the next day as I live 2 hours from the dealership. I drove it home and within 10 minutes of driving, noticed a vibration that was indicative of a drivetrain issue. I drove it home and tried to replicate the issue, but realized that it was irregular and intermittent. I called the dealership the next day and scheduled for it to be in service. I bought the extended warranty, so I wasn't too terribly worried about anything being wrong and the cost coming out of my pocket. So, I delivered it to service and they have had it for a week. I was told the front differential seems to have an issue and they will be further diagnosing and fixing the issue. They have all been very courteous, patient, understanding and helpful. I appreciate them for all their efforts to make things right for my deal. More

Purchasing my new Bronco for AutoNation Ford of Panama City was an excellent experience! The Sales Manager, Andrew Silva, as well as, my Salesperson, Jackson Niolet were both outstanding throughout the pu City was an excellent experience! The Sales Manager, Andrew Silva, as well as, my Salesperson, Jackson Niolet were both outstanding throughout the purchasing and delivery process! I highly recommend them for your next Ford product. More

What I appreciated the most was that the service advisor was not only helpful but should also have the title customer care representative. The facility at AutoNation, Panama City FL is modern, clean, and a was not only helpful but should also have the title customer care representative. The facility at AutoNation, Panama City FL is modern, clean, and a comfortable place to wait. Courtesy transportation at drop off and pick up was prompt and much appreciated with a driver who well represented the dealership. More

I came to experience and bought an F150 pickup truck, a friendly and helpful employee named Zafer Olacak. friendly and helpful employee named Zafer Olacak. More

Excellent communication on a difficult diagnosis. Even with labor shortage, I was informed each step of the repair. Well done! Even with labor shortage, I was informed each step of the repair. Well done! More

It was a great experience with friendly and courteous service personnel. Professional and easy to work with. Ensured my vehicle was taken care of and will definitely return. Kudos to all! service personnel. Professional and easy to work with. Ensured my vehicle was taken care of and will definitely return. Kudos to all! More

They are the most amazing people to work with and really good hearted people. I would recommend the dealership to everyone. good hearted people. I would recommend the dealership to everyone. More

great service, kept me informed as my truck was evluated, reasonable quick. Will definitely bring my truck back here again. reasonable quick. Will definitely bring my truck back here again. More

Robert Parker was a great salesman. The whole experience was very positive. I love my car! The whole experience was very positive. I love my car! More