AutoNation Ford Panama City

Cowling went bad on 2017 Explorer. Service Manager James Maddox took great care of getting my 2017 Explorer in to get it checked out and get the part on order. 10 out of 10. Service Manager James Maddox took great care of getting my 2017 Explorer in to get it checked out and get the part on order. 10 out of 10. More

Work is done professionally and with ford parts by certified technicians. They stand behind their work. certified technicians. They stand behind their work. More

James was very easy to work with! Great service ! Time of service was right on . Great service ! Time of service was right on . More

Very helpful and knowledgeable answered all questions I had concerning my buy showed me how everything worked had concerning my buy showed me how everything worked More

I want to thank Lori in the service dept. She was great in taking my car in even if I didn't have an appt. Lori did an excellent job in keeping me up to date on the status of my car. Thanks a She was great in taking my car in even if I didn't have an appt. Lori did an excellent job in keeping me up to date on the status of my car. Thanks again. More

After waiting three months for a part for my F150 & four months for the install my part was lost. I scheduled time off from work and when I got to the dealer for my appointment I was then told the part was months for the install my part was lost. I scheduled time off from work and when I got to the dealer for my appointment I was then told the part was no longer there. Was told by manager he was new and not the cause of the problem. Was later told that the part had been the wrong part and it was sent back. If so why was I not contacted to reschedule the repair? Was then told the part was of back order with no delivery date. It now been ten months still no part. More

Great service and kept me informed of progress. Always a positive when using this franchise Always a positive when using this franchise More

Second time I have taken my truck to this dealership to be fixed and nothing done. Made an appointment 5 months in advance. Dropped off. Called and called. No calls back. Had truck for 3 weeks and never lo be fixed and nothing done. Made an appointment 5 months in advance. Dropped off. Called and called. No calls back. Had truck for 3 weeks and never looked at it after waiting months. Worst customer service. Would not recommend at all More

The entire process of buying the truck was professional and straight forward. I thought everyone that participated in the process was straightforward and handled their part in a way that made it an enjoyab and straight forward. I thought everyone that participated in the process was straightforward and handled their part in a way that made it an enjoyable experience. I would recommend that everyone check your company out and see it for themselves. More

Not the dealership, but there was a female representative that just lied to me in my face. She told me that the service I needed done was going to take multiple days, I said that wasn’t what I was told. She that just lied to me in my face. She told me that the service I needed done was going to take multiple days, I said that wasn’t what I was told. She said it wasn’t a need for me to wait because it wasn’t going to be ready today. So I got a ride home after I left John a voicemail. John M got me situated and took care of. My service was done in under 3 hours. More