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AutoNation Ford Panama City
Panama City, FL
1,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 08, 2022
Received a safety recall notice in April. Sorry the next appointment is on August 8th. Three month waiting list for a recall?? Should have got me in immediately. $72,000 purchase and this is Sorry the next appointment is on August 8th. Three month waiting list for a recall?? Should have got me in immediately. $72,000 purchase and this is how they treat you. More
by ronpcfl
Employees Worked With
dont know
August 07, 2022
Made appointment with potential safety issue and David Ward was able to squeeze me in. Issue was found and now safe to drive. These guys always do a great job. Highly recommend them. Thanks Ronnie R. Ward was able to squeeze me in. Issue was found and now safe to drive. These guys always do a great job. Highly recommend them. Thanks Ronnie R. More
by Ronnie R.
Employees Worked With
David Ward
August 06, 2022
Knowing that I have been doing business for the last 8 years or so, at Auto Nation Ford Panama City, it is nice that the service and sales staff are doing the best they can at this time of uncertainty. W years or so, at Auto Nation Ford Panama City, it is nice that the service and sales staff are doing the best they can at this time of uncertainty. With employee shortages, they strive to make all who come in happy. More
by sbollich
Employees Worked With
Service Advisor 1130 - James Maddox
August 06, 2022
Steve, Ty, and Marshall were awesome! Everybody did everything they could to get us in to what we were looking for and the customer service is above and beyond. Because of these guys in t Everybody did everything they could to get us in to what we were looking for and the customer service is above and beyond. Because of these guys in this dealership we will continue to come back to AutoNation More
by paulandbritt
Employees Worked With
Steve McWhorter, Ty Sweet, Marshall
August 06, 2022
We bought a car from Autonation Panama City. We then had issues with our disabled daughter and extra medical expenses so we decided we couldn’t afford the car and tried to return it. We were a f We then had issues with our disabled daughter and extra medical expenses so we decided we couldn’t afford the car and tried to return it. We were a few hours outside the return window and they would not budge. The main manager pulled us into his office and laid into us saying we’d threatened them and was very hostile towards us. We explained our situation and that we’d been up all night in the hospital and he said it was stupid to think lack of sleep meant we couldn’t do basic maths as the return window was five days and not six. Luckily our son videoed all this and we have consulted a disability lawyer who says they’ve definitely broken several laws. More
by slwinter2004
Employees Worked With
Ty, Steve
August 04, 2022
Excellent service rep Jim Maddox. And again. Jim Maddox. I'm not at all sure how you organize intake for service but it's a zoo. No logic. Go to one person, sends you down the l And again. Jim Maddox. I'm not at all sure how you organize intake for service but it's a zoo. No logic. Go to one person, sends you down the line to wait again. Organize it and put up some signs. Picking up? Appt? Walk in? Meanwhile 8 people in sales doing nothing. More
by jeandfletcher
Employees Worked With
Jesse, jim
August 04, 2022
I was pleased with the latest routine service visit. The service representative was knowledgeable and efficient. The work (oil/filter change, tire rotation, and multi-point inspection) got completed i The service representative was knowledgeable and efficient. The work (oil/filter change, tire rotation, and multi-point inspection) got completed in a timely fashion while I waited in the customer lounge. More
by mjbpsb87
Employees Worked With
Jesse Norton
