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AutoNation Ford Panama City
Panama City, FL
1,183 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,183 reviews
September 14, 2022
David Ward is always on top of it and lets me know what is going on with my vehicle. They have awesome techs, some that have been there a very long time....Bob Holzman, Joe Stewart. and Daniel Lamoureux wh is going on with my vehicle. They have awesome techs, some that have been there a very long time....Bob Holzman, Joe Stewart. and Daniel Lamoureux which says a lot about a business. Oh and David has also been there 37 years!!! Great job guys!!! More
by REDNECKDARLENSMOM
Employees Worked With
David, Joe, Daniel, Bob
September 13, 2022
Excellent customer service! Part for my F150 was back ordered, and Lori went above and beyond to follow up and keep me informed regularly. Likewise the service tech over perfor Part for my F150 was back ordered, and Lori went above and beyond to follow up and keep me informed regularly. Likewise the service tech over performed by finishing the work a day ahead of promised. I've been a loyal customer for 15 years, and this is an example of why! More
by AlanC
Employees Worked With
Lori
September 13, 2022
Have you ever purchased a 2-year old vehicle (e. g. 2019 F-150) from a local "dealer" (AutoNation Ford - Panama City), plus the Manufacturer's (Ford Motor Company) direct warranty for the extra assur g. 2019 F-150) from a local "dealer" (AutoNation Ford - Panama City), plus the Manufacturer's (Ford Motor Company) direct warranty for the extra assurances of quality and commitment, just to have your vehicle's motor fail in less than 24 months? If so, were you also told it needs a new motor, which is covered by the warranty, but it will take a year or more to get one, and you'll need to rent a car out of your own pocket until Ford is able to "put you on a list" for a replacement motor that is in high demand because they're currently selling them all in the 2022-2023 models? Kind of a specific question, or two, but just curious. This is not what I was taught about Ford, the great American car company, but times change, and over time, some companies shift from promises to profits. Sad to see. More
by Scribjosh
Employees Worked With
John
September 13, 2022
Quality of work, customer service is excellent Quality of work, customer service is excellent Quality of work, customer service is excellent excellent Quality of work, customer service is excellent Quality of work, customer service is excellent More
by stephen.akin
Employees Worked With
Jesse
September 12, 2022
Service writer was friendly and knowledgeable. 1 hour for scheduled oil change seemed a little long. Asked about troubleshooting rear window defog, was told that I would have to schedule 3-5 days 1 hour for scheduled oil change seemed a little long. Asked about troubleshooting rear window defog, was told that I would have to schedule 3-5 days to leave my daily driver - seems excessive. More
by mraldrich
Employees Worked With
Service writer
September 10, 2022
Quality of work, customer service is excellent. Communication and timeliness of service could be better at times. Having an appointment doesn’t mean much. It seems that there aren’t enough techn Communication and timeliness of service could be better at times. Having an appointment doesn’t mean much. It seems that there aren’t enough technicians to keep up with the demand. Back-handed compliment because this location is very popular. Again, top shelf quality of work and they go the extra mile to compensate the customer when something is less than advertised. More
by Mark
Employees Worked With
John Meola - John ??
September 09, 2022
During trying times that was not the dealerships fault because lightning knocked out there whole power . I was able to bring back later and have my issue fixed. because lightning knocked out there whole power . I was able to bring back later and have my issue fixed. More
by lynnkmml
Employees Worked With
Young women
