AutoNation Ford Panama City

The establishment was very clean inside and out and the employees were very professional and helpful with everything. employees were very professional and helpful with everything. More

Dropped off car for recall notice. Complimentary shuttle service gave me a ride home. When car was finished, shuttle came and picked me up and took me back to dealership. Everyone w Complimentary shuttle service gave me a ride home. When car was finished, shuttle came and picked me up and took me back to dealership. Everyone was friendly and very accomodating. More

We worked with Dalton to finish the purchase of our 2022 Ford Maverick. He made the sale easy and effortless. He went over and beyond to make sure all of our concerns were addressed. Thank you Dalton Y for Ford Maverick. He made the sale easy and effortless. He went over and beyond to make sure all of our concerns were addressed. Thank you Dalton Y for being such a great part of the team. More

The staff in the service department is very friendly. They do a good job of keeping me informed about the status of my vehicle when I choose to wait. Highly recommend! They do a good job of keeping me informed about the status of my vehicle when I choose to wait. Highly recommend! More

I had an amazing experience at this dealership. The employees that helped me get my mustang were extremely helpful! The employees that helped me get my mustang were extremely helpful! More

Excellent Ford Dealership. I ordered an F350 Dually 4x4 Platinum. Super Easy to order. Great Sales person. Very well informed Sales Associate & Sales Manager. The Manager of t I ordered an F350 Dually 4x4 Platinum. Super Easy to order. Great Sales person. Very well informed Sales Associate & Sales Manager. The Manager of the Dealership was very friendly & helpful. I plan on ordering another truck shortly. Five Star Dealer! ⭐⭐⭐⭐⭐ More

My interactions with the service department of this dealership have always been a challenge. From scheduling an appointment to sharing of information between employees. I have been a consultant for a dealership have always been a challenge. From scheduling an appointment to sharing of information between employees. I have been a consultant for almost 30 years. I have worked with car dealerships of all shapes and sizes across country and I have found this dealership to be in the bottom 10% in terms of timely service and overall customer service. The attitude of this dealership appears to be that the customer is NOT there first priority. When I challenged this perception I am told that my experiences are not the norm. After multiple experiences I can say words are cheap. You are what you do. My most recent experience was better in terms of their lack of communication with me and within their own building. AutoNation knows they are the only game in town and behave that way. It would be impossible to single out one employee since this appears to be a systemic problem. James Maddox made every effort to make me feel satisfied with the issues. But I believe he is swimming against the tide. More

AutoNation was very easy to work with and no pressure to do anything unnecessary to my vehicle. do anything unnecessary to my vehicle. More

Always friendly, helpful staff. Despite high customer volume, service writers always seem to be able to fit my vehicle into their schedule when necessary. I appreciate the fact th Despite high customer volume, service writers always seem to be able to fit my vehicle into their schedule when necessary. I appreciate the fact that my vehicle problems/concerns seem to be their concern as well. More

I absolutely love AutoNation Ford. They gave me more than I had even hoped for. They gave me more than I had even hoped for. More