AutoNation Ford Panama City
Panama City, FL
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I had to bring my car in for an oil change, the booking process and staff were all fantastic, however the engine light never went off after refilling the oil, I then had to rebook online two days later, I process and staff were all fantastic, however the engine light never went off after refilling the oil, I then had to rebook online two days later, I went in @7.30 to be told that they were need to car for around 5 days to do the diagnostic! I wasn't aware of this, there was no car on offer to give me in replace but I can't understand why the car couldn't be booked in for the diagnostic in a time slot? it's a new car with 9k miles on it, I wanted to keep going to a main dealer with it but I'm now forced to go elsewhere to get this fixed which is extremely disappointing, I'm not a mechanic but I even know that it doesn't take 5 days to hook the car up to the diagnostic test, I'm hoping that it's only the low oil that triggered the engine light and maybe a faulty sensor wouldn't reset it but I feel it's poor service that a main dealer couldn't accommodate me better on this as it's a new car - please implement time slots for the diagnostic testing, a 5 day wait time for this is very poor service - as I said, I'm now forced to go elsewhere to someone that's not a main Ford dealer so you've now lost my business. More
It was great service the only issue is when there is a recall on something it should cover the light nd all.My airbags was changed but I was goin to be charged for them to see y my light for the airbag is recall on something it should cover the light nd all.My airbags was changed but I was goin to be charged for them to see y my light for the airbag is still on nd all that should have been covered wit the recall for the airbags.That right there isn’t good service at all More
Dropped off car for recall notice. Complimentary shuttle service gave me a ride home. When car was finished, shuttle came and picked me up and took me back to dealership. Everyone w Complimentary shuttle service gave me a ride home. When car was finished, shuttle came and picked me up and took me back to dealership. Everyone was friendly and very accomodating. More
We worked with Dalton to finish the purchase of our 2022 Ford Maverick. He made the sale easy and effortless. He went over and beyond to make sure all of our concerns were addressed. Thank you Dalton Y for Ford Maverick. He made the sale easy and effortless. He went over and beyond to make sure all of our concerns were addressed. Thank you Dalton Y for being such a great part of the team. More
The staff in the service department is very friendly. They do a good job of keeping me informed about the status of my vehicle when I choose to wait. Highly recommend! They do a good job of keeping me informed about the status of my vehicle when I choose to wait. Highly recommend! More
Excellent Ford Dealership. I ordered an F350 Dually 4x4 Platinum. Super Easy to order. Great Sales person. Very well informed Sales Associate & Sales Manager. The Manager of t I ordered an F350 Dually 4x4 Platinum. Super Easy to order. Great Sales person. Very well informed Sales Associate & Sales Manager. The Manager of the Dealership was very friendly & helpful. I plan on ordering another truck shortly. Five Star Dealer! ⭐⭐⭐⭐⭐ More