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AutoNation Ford Panama City

Panama City, FL

4.5
1,158 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,158 reviews

November 08, 2022

They were courteous and efficient. it took less time than expected, yet in addition to the expected service, additional items were checked and corrected. It was a pleasant experience. More

by rwebb928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
Nov 15, 2022 -

AutoNation Ford Panama City responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2022

The customer service was great. Found the exact car I was looking for in the exact color I wanted and the price was just right. More

by Thatgurlinpc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 15, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 05, 2022

Mechanic Bobby works extremely hard to get to the bottom of every problem I have with my truck! David in Service goes above and beyond to walk me through all the headaches in getting repairs done. Thank you More

by weather_cloud19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward (Service) & Bobby (Mechanic)
Nov 13, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2022

Arrived at my appointment time and my truck was finished one hour before promised time. Polite and courteous. More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Horton
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 04, 2022

This was a visit to correct a recall. My vehicle was returned before the allowed time give when I dropped it off. Very pleased. More

by ckmicele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

Staff was very helpful, couldn't get an appointment but they squeezed me in anyways and did extra work. Thanks Autonation More

by Vikesbigcountry70jdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 04, 2022

Maintenance visit (oil change and "check engine light" on without symptoms). Service Rep, David Ward, excellent. Upon completion of job, he explained that the mechs could not find anything "triggering" the More

by DANDUDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ward
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (850) 253-7000 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

November 04, 2022

The work was done in a timely manner. Each step was explained and good estimates were given. Every one was friendly. More

by Bstew74706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The new girl one month, Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2022

Micheal Peel did a good job and sold us a car. He was responsive and quick to reply to questions More

by jlovelace403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike,Peel
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 03, 2022

Dealership is fine, no complaints about cleanliness or facilities. Amount of time required to get a service appointment is terrible. Six weeks to get an oil change appointment is un acceptable More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

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