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AutoNation Ford Panama City

Panama City, FL

4.5
1,158 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,158 reviews

November 21, 2022

Auto Nation did a great job trading me with a very fair difference and we love the Honda Accord Sport in RED!!! Herb Jenkins More

by herb Jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Seel
Nov 23, 2022 -

AutoNation Ford Panama City responded

Hello Herb, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 21, 2022

Everyone is always Pleasant has a great waiting room for your car to be worked on and really good coffee oh and did I say everyone's really nice love my Ford More

by maryboop64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names but it was the people where I had my oil changed super sweet and white
Nov 23, 2022 -

AutoNation Ford Panama City responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Panama City. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 20, 2022

Was a wonderful experience and had a great selection of cars I will be buying another one there More

by nessab0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayleigh Phillips
Nov 23, 2022 -

AutoNation Ford Panama City responded

Hello, Thank you so much for being one of our valued guests and we look forward to your next visit!

November 18, 2022

Lori was courteous and very professional. however I need a technician to find my problem with my transmission. Currently she tells me that she is short on technicians and I would have to leav More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Nov 22, 2022 -

AutoNation Ford Panama City responded

Hello Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

November 18, 2022

First off I made a mistake in purchasing tires from somewhere other than my Autonation Ford last year for my 2016 Ford Taurus SEL. Even though I paid a fortune for the set they wore out quickly and dam More

by CrysPeace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jonathan & Service Manager Kirk wish I knew the mechanics name. All are excellent at what they do.
Nov 22, 2022 -

AutoNation Ford Panama City responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

I went in for tire rotation and oil change. I was in and out in less than an hour….that was awesome! Thank you Lori Adair for making this happen! She was very professional and with a great p More

by Jimmielowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Adair
Nov 22, 2022 -

AutoNation Ford Panama City responded

Hello Jimmie, thank you for your positive review. We're happy to have been of service to you and we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

November 17, 2022

After replacing the battery in my Mustang, James (Service Rep) told me to bring the car in and he would have someone check it out. I dropped the car off on 10/31/22; however, James called me and said he wou More

by RALPHMILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Maddox & Lori Adair
Nov 21, 2022 -

AutoNation Ford Panama City responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (850) 253-7000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 17, 2022

Working on purchasing 4th purchase from this dealer. Many challenges, service department has been horrible. More

by Mamcrorie53
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Earl Kovacs, Andrew Siva, both awesome!
Nov 21, 2022 -

AutoNation Ford Panama City responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nov 23, 2022 -

Mamcrorie53 responded

Karl and Andrew have been outstanding in helping with my current ordering of a new F250. I have been very satisfied over the years with the sales department. The challenge this time was confusion over who was going to support me in ordering my new truck. I had no problems with the service department, this visit. Very satisfied. My past experiences over the years have been extremely frustrating.

Nov 23, 2022 -

Mamcrorie53 responded

Karl and Andrew have been outstanding in helping with my current ordering of a new F250. I have been very satisfied over the years with the sales department. The challenge this time was confusion over who was going to support me in ordering my new truck. I had no problems with the service department, this visit. Very satisfied. My past experiences over the years have been extremely frustrating.

November 16, 2022

Took my escape in for warranty work and took 3 months to get it back. They didn't elevate the issue until over a month in and when I did get it back the check engine light was now on. More

by Firedawg93205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori
Nov 18, 2022 -

AutoNation Ford Panama City responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Panama City. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

November 16, 2022

Poor quality of service- I had to wait a couple of months to get a service inspection, also they didn’t provide any provisional car . We had a bad experience, More

by galettiteamservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember his name
Nov 18, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

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