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AutoNation Ford Panama City

Panama City, FL

4.5
1,158 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,158 reviews

December 25, 2022

I recently had to take my Jeep in for some warranty work and Jesse in service went above and beyond to make sure it all got done. More

by Ryantoops11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 29, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 23, 2022

I dropped my f150 for warranty service. After two weeks they told me they need order hybrid batteries for my 2021 f150. The dealer removed fuel tank and replaced my hybrid batteries under c More

by jesupmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maddox
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you.

December 23, 2022

I have no love for this dealship, but I love my Escape. The dealership to me is all about money.I had an app for a recall, after I left my vehicle & came home I got a call that my parts were not there. I w More

by mamawbythebeach
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Not the employee
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000 -- we hope to hear from you soon. Take care!

December 23, 2022

Great place to purchase a vehicle. I would recommend to everyone I know. Thank you More

by staceymerritt2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Dave
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Panama City and we hope to be of service again in the future.

December 22, 2022

We usually get great service. ..just wish they would update online service information at the Ford site on maintenance accomplished. More

by Pineapplewilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Salesmen waiting to swarm in and auto descriptions deceptive. Civic described as no accidents or damage, but rear driver side body damage was being repaired in the shop. More

by Johnmcginty88
Recommend Dealer
No
Employees Worked With
Calvin Rigby
Dec 21, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you.

December 19, 2022

As usual David took great care of us. Since Hurricane Michael staffing has been an issue. Where are all the staff AutoNation had before? More

by rservicesofbc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
Dec 21, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 15, 2022

Lori provide outstanding customer service, she outlined and answered all queations related to the service I requested and save me money! More

by George
Recommend Dealer
Yes
Employees Worked With
Lori
Dec 20, 2022 -

AutoNation Ford Panama City responded

Hi George, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 14, 2022

I bought a 2017 f250 from Autonation of Panama City Florida only to come find out it had a lean on the truck in Alabama and it took them 7 weeks after the sale to me to get this resolved then they sent More

by Jimellav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaileigh
Dec 17, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

December 14, 2022

Jeffrey Semmes was excellent and made the process of buying our Bronco easy and fun More

by Davidcz1957
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffry Semmes
Dec 17, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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