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AutoNation Ford Panama City

Panama City, FL

4.5
1,173 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
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730 W 15th St.

Panama City, FL

32401

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Showing 1,173 reviews

January 03, 2023

Great customer service, in for a oil change, only complaint is there was a long wait time to get oil changed, I do know there is a vast shortage on work labor these days! But it was a great service!! More

by Wilbur.house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 06, 2023 -

AutoNation Ford Panama City responded

Hi Wilbur, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (850) 253-7000 so we can assist you further.

January 03, 2023

Easy appointment and ride home! Great job on work they were ask to perform! Would recommend them to anyone! Thanks Jesse More

by jcsasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 03, 2023

Satisfied with the service. However, I made an appointment to have the truck worked on and was told it would take up to a week before they could get to it and make a diagnosis. More

by geoffery.schwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Norton
Jan 06, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (850) 253-7000. We look forward to hearing from you.

January 03, 2023

I feel that I got a good deal on a used truck. No high pressure tactics in sales or finance. They were the only dealership out of 3 that I was working with to really try to put together a deal. More

by mayhorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaileigh Phillips
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 02, 2023

We were very please with the communication from our Service agent. They went above and beyond to ensure we knew what was wrong with our car as well as what they were going to do to fix everything. Th More

by golfermom2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2023

Worst place ever ,unprofessional and racist behavior. Try to trade a Car and the moment I enter I know I was judge,the white men refuse to deal with me then turn me over to this old black man who barely More

by Kylecarter70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

January 02, 2023

Great. My husband was very pleased. He hasn't bought a new truck in almost 20 years. More

by loneydavis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Semmes
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2023

My experience with this dealership was a positive one in all respects. My contacts with the staff,Jeff Semmes and Samuel Palmer fortified my feelings that I was in the hands of honest capable professionals. More

by ralazenby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Palmer, Jefferey Semmes
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi Ralazen, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 01, 2023

John K and his team are amazing they fixed my vehicle within a day after telling me they would have it a week. I was really impressed and thankful that he is my service technician. Ford has out done the More

by FelishiaL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kilgore
Jan 04, 2023 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 31, 2022

They were honest, thorough and the greatest in my area that's for sure, we will be back! More

by plewis38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Best General Manager/Finance team ANYWHERE
Jan 04, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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