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AutoNation Ford Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.5
1,173 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
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730 W 15th St.

Panama City, FL

32401

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Showing 1,173 reviews

February 18, 2023

The service center takes good care of my car. Everything needed is done, but no unnecessary repairs. More

by LV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Norton
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Feb 22, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2023

The salesperson, sales manager, and finance were all so helpful! The car buying processing has never been so easy. I will definitely be coming back here for my next vehicle. Thank you AutoNation Ford Panam More

by Hopper_49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Andrew, TY
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Feb 20, 2023 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 16, 2023

This dealership was spot on,i bought a truck from here and the transaction was flawless.my trade in value was fair and the price of the new truck was realistic. More

by albright.chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve & loui
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Feb 19, 2023 -

AutoNation Ford Panama City responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

Prompt, professional and I can depend on a job well done. If needed to keep my car, they call me to let me know the progress. More

by hallianna44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meola
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Feb 19, 2023 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2023

ZERO STARS DO NOT RECOMMEND! !! They sold me a 2014 JK Wrangler, I told him it leaks and rains on my radio about a week after I bought it, one year ago today.. They told me they w More

by pemoreey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Parker
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Feb 18, 2023 -

AutoNation Ford Panama City responded

We take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Mar 04, 2023 -

pemoreey responded

I'll tell you what upsets me the most about this is that when I went to see Mr. Parker, since he doesn't return calls is that he told me that the seals were checked before they sold me the Jeep, which means that he knew about this crushed part in the freedom panels that needed to be replaced, but did not disclose that when he sold me the Jeep. SO YOUR COMPANY KNEW ABOUT THE DAMAGE AND DID NOT DISCLOSE IT BEFORE IT WAS SOLD TO ME. ISN'T THAT AGAINST THE LAW??? I THINK I WILL ASK AROUND AND FIND OUT. Show quoted text

February 15, 2023

Jesse took great care of my truck and I’m very satisfied. He told me how long it would take and he was spot on. More

by captken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Feb 18, 2023 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2023

We got 2 cars from them. Great service Kayliegh was amazing very helpful. Thank you More

by cammillers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayleigh
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Feb 17, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kayliegh here at AutoNation Ford Panama City! Feel free to stop by if you ever need any more help.

February 14, 2023

Tried for a month to get scheduled for service with a loaner. NO ONE has called me back to this day! I'm have to keep adding Anti-freeze 50/50 just to be able to drive my car. Called again today, same th More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Many
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Feb 17, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

February 13, 2023

The only thing I would improve is the communication. I was supposed to recieve texts with updates and I never recieved one. Friendly team and happy with my overall service. Car was done sooner than expe More

by singnthe80s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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February 12, 2023

This dealership was very efficient & professional . I felt that I was in good hands.. Also very nice More

by Timandcindyfarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Feb 14, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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