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AutoNation Ford Panama City

Panama City, FL

4.4
1,163 Reviews
About AutoNation Ford Panama City: A Legacy of Excellence AutoNation Ford Panama City stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Panama City, FL, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Panama City proudly serves as the go-to destination for all things Ford.
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730 W 15th St.

Panama City, FL

32401

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Showing 1,163 reviews

May 15, 2023

after having routine maintainace and numerous recalls they say our tires are bad - maybe- they fixed two tires after we got car home tire went flat and won't hold air-thanks for fixing my tire -now i hav More

by nhbchristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jenessa
May 15, 2023 -

nhbchristensen responded

thanks for fixing my tire your a true artist at your craft ---at stranding old people on the road

May 15, 2023 -

nhbchristensen responded

last time

May 15, 2023

Sales rep. Was very nice and helpful. Vehicle was clean. Will revisit in the future. More

by princedawson24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Rigby, Brittany
May 18, 2023 -

AutoNation Ford Panama City responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2023

Pasha & Mark were awesome to work with. 5-Star Customer Service both during sale and after. If you're in the market, check them out. More

by WReeder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
M Pasha & M Schimmer
May 17, 2023 -

AutoNation Ford Panama City responded

Hello Wreeder, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 12, 2023

The sales team is very knowledgeable and appraisers my truck giving me a reasonable offer towards a new ride and they have a great inventory to choose from More

by Buff-bruff
Recommend Dealer
Yes
Employees Worked With
Sam
May 16, 2023 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Walked into the service department and waited about 10 minutes and no greeting from staff. We were finally greeted properly by John Kilroy after he finished working with another customer although there we More

by rbpainting2870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. John Kilroy
May 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

May 09, 2023

I myself am a service advisor and would be fired if i treated my customers the way i was treated. I called for 3 weeks trying to make an appointment. I spoke to a lady who took a message, Mr. Ward who I More

by Lindsey M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrible customer service Jonathan and Mr. Ward (not sure the lady's name). Great customer service- Kirk and Jenessa
May 11, 2023 -

AutoNation Ford Panama City responded

Hi Lindsey, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (850) 253-7000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 05, 2023

I like the dealership because they go the extra mile to insure the problem and the items are taken care of More

by drdave2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
May 09, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

I love Autonation Ford. This is my second Mustang I've purchased. Great management team and I love my service advisor, David Ward. More

by floridagirl22399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Nuhibian, David Ward
May 04, 2023 -

floridagirl22399 responded

love Autonation Ford. This is my second Mustang I've purchased. Great management team and I love my service advisor, David

May 08, 2023 -

AutoNation Ford Panama City responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

May 02, 2023

From start to finish, our whole process was quick and easy. The salesman we had was exceptional. They all went above and beyond to get me in the vehicle I wanted. More

by debellnco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Niolet, William Landells
May 05, 2023 -

AutoNation Ford Panama City responded

Hello Debellnco, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

May 02, 2023

Great service. Polite, professional and friendly service representatives. Jesse at AutoNation Ford did a great job handling my issue. More

by mindprey187
Recommend Dealer
Yes
Employees Worked With
Jesse
May 05, 2023 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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