AutoNation Ford Panama City

Over my 51 years of driving 85% of it owned Ford vehicles. I can truly say that this is the very best dealership I have ever dealt with over my driving career. vehicles. I can truly say that this is the very best dealership I have ever dealt with over my driving career. More

Lori is a rock star! She goes above and beyond to ensure an excellent customer experience! She goes above and beyond to ensure an excellent customer experience! More

The woman that did our paperwork was extremely rude two hours after we bought our green 2015 f-150 The anti theft locked our truck up so we couldn't start it because the guy who sold us the car forgot to t hours after we bought our green 2015 f-150 The anti theft locked our truck up so we couldn't start it because the guy who sold us the car forgot to tell us that it. Didn't was picked up on a Friday and we were told that. It couldn't get fixed until the following A-day off of work. And waiting at the dealership all day they finally got it fixed. We brought it home then found out that our headlights didn't even work after they told us that there was an inspection done on it so it had to. Be brought back the next day all day long. Then when we pick it up we brought it home again and the headlights weren't even adjusted they were all aiming at the ground. We told them about that issue and they said they were not gonna fix it. Unless we change the addresses on our driver's license which we did and they still haven't fixed it. Then 3 weeks later before we made our 1st payment the truck broke down again had to be toad and another store to put on. I am I absolutely will not. Take my truck into their shop and haven't worked on because my headlights still don't work and I can promise you. I will let everybody know not to go to the auto nation used dealership side. Besides it's absolutely beyond me why we bought a truck and nobody will make sure headlights work headlights More

Great service as always the service team and mechanics know their business and do a great job know their business and do a great job More

I am thankful to have connected with Jenessa! We will be requesting her as our service representative from now on. She is patient, understanding, knowledgeable, and great at her job. Thank you fo We will be requesting her as our service representative from now on. She is patient, understanding, knowledgeable, and great at her job. Thank you for having her as an employee. Sincerely, Ramona & Terry Allen More

Called and appointment was made with ease. Showed up early and got me in quickly. Explained one of the issues about the light could take more time than one day, which I declined service on. Ho Showed up early and got me in quickly. Explained one of the issues about the light could take more time than one day, which I declined service on. However, Lori was able to get the technician to look at the problem and she was able to find a replacement part and notified me immediately. She even was able to supply me with video showing the issue. I appreciate the work done and now I feel more safe driving my family around! More

They work good on getting you in a vehicle but they miss on giving you your registration and paperwork on giving you your registration and paperwork More

My car broke down for a tire patch and they were able to fix it for me. Thanks fix it for me. Thanks More

The service department has improved. They were courteous and professional and very customer-oriented. Great service! They were courteous and professional and very customer-oriented. Great service! More

Service writer was excellent. She was efficient, friendly and knowledgeable about what I needed done. She should be given some kind of award because of her excellence. She was efficient, friendly and knowledgeable about what I needed done. She should be given some kind of award because of her excellence. More