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AutoNation Ford Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.4
1,163 Reviews
About AutoNation Ford Panama City: A Legacy of Excellence AutoNation Ford Panama City stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Panama City, FL, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Panama City proudly serves as the go-to destination for all things Ford.
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730 W 15th St.

Panama City, FL

32401

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Showing 1,163 reviews

June 08, 2023

Worst horrible experience every contant lies then the dealership manager wouldn't talk to me. More

by scott.caskey2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Numerous
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Jun 12, 2023 -

AutoNation Ford Panama City responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Panama City. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

Jun 12, 2023 -

scott.caskey2 responded

I asked the day of purchased to speak to the manager but the manager was not interested.

June 08, 2023

They offered the best trade in value for my car and treated me well, and Definitly excellent sells women there. The after sell experience isn’t as good but they treat you great during the sell. More

by Donniemccullough54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica and Kristina the finance manager
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Jun 12, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for the high star rating! If you ever need help, just give us a call. Happy motoring!

June 07, 2023

I only trust a couple of people in the service department John and Lori but the sales in the worst More

by Mawade1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori,
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Jun 11, 2023 -

AutoNation Ford Panama City responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

June 06, 2023

This dealership is one of the very best. We have had the opportunity to take our vehicle back for service and we are very pleased with the great service they give us. More

by Joyceandbuck75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 09, 2023 -

AutoNation Ford Panama City responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

June 05, 2023

Quick and easy purchase. Everyone was very professional and very polite. I want to give a extra thank you to Passha Mahammed our sales person and Tim our financial wizard. Th More

by Doug Jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Passha Mohammed, Tim
Report | Print
Jun 09, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Drive safe, and we'll see you on the road.

June 02, 2023

Greeted promptly & professionally. Work was completed ahead of given estimate. Service representative went over the service provided and ensured I had no questions. More

by Cuatdswamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 06, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Our salesman, Rodger, was very helpful and caring of our needs. The Mgr. Keith was really helpful at reaching our goal. We will be sure to share our experiences with our friends/family, and recommend them t More

by creekcabin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodger Sutherland, Keith
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Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. We appreciate your recommendation of AutoNation Ford Panama City and we hope to be of service again in the future.

June 02, 2023

Brought my truck in for routine maintenance oil change, they didn’t try to sell me anything that i didn’t need. Just informed me of what will be needed soon. More

by ryancotton2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 02, 2023

Jaxon is the best and always delivers great customer service. He's product knowledge is incredible and always takes time to help explain the features. Jaxon is the best low pressure salesman at Autonati More

by jp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaxon
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Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Feel free to stop by if you ever need any more help.

June 01, 2023

Great service, Lori kept me updated on the process and the repairs were completed on time. More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Adair
Report | Print
Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi Keith, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

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