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AutoNation Ford Panama City

Panama City, FL

4.4
1,163 Reviews
About AutoNation Ford Panama City: A Legacy of Excellence AutoNation Ford Panama City stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Panama City, FL, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Panama City proudly serves as the go-to destination for all things Ford.
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730 W 15th St.

Panama City, FL

32401

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Showing 1,163 reviews

October 01, 2023

Outstanding and professional service, very much satisfied. Will most definitely tell my friends and family how excellent character and professional service has always been a trademark at this deale More

by Kropp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Oct 02, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.

September 28, 2023

This was an awesome experience. .Marquel Thomas was a pleasure to do business with. The whole staff was excellent More

by tkent48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marquel Thomas
Oct 01, 2023 -

AutoNation Ford Panama City responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

THE DEALER AND THE SALESMAN, JEFFERY SEMMES, HELPED US TREMENDOUSLY EVEN THOUGH OUR ORDER WAS DELAYED FOR SEVERAL MONTHS DUE TO SUPPLY CHAIN ISSUES. More

by rickmitchell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JEFFERY, SEMMES
Sep 29, 2023 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2023

You are greeted by the most friendly staff the moment you enter the lot. Who are willing to help you find your dream car. My credit score was low and I came out with a lovely Kia k5 thanks guys. More

by Copeland4303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasha
Sep 27, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 18, 2023

Salesman and dealership helped make the process fast and easy. Thanks for the help and buy your next vehicle from them. More

by k_broughton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson and Loui
Sep 21, 2023 -

AutoNation Ford Panama City responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 15, 2023

Service plans are a joke. Service center has continues to disappoint. Constant recalls on the truck and they never provide updates and always use the excuse that they don't ha More

by ryan.a.arey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty
Sep 19, 2023 -

AutoNation Ford Panama City responded

Hi Ryan, we are deeply disappointed by your experience at AutoNation Ford Panama City. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (850) 253-7000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 13, 2023

Roger Sutherland is an excellent salesman for your dealership. The new building is beautiful and clean. More

by recondoc1948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Sutherland
Sep 14, 2023 -

recondoc1948 responded

Roger Sutherland did an outstanding job and you can tell he is a true professional.

September 11, 2023

Grat work and very courteous. Long wait for vehicle maybe due to short hand workers More

by rockotazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenessa bulls
Sep 15, 2023 -

AutoNation Ford Panama City responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 11, 2023

They went above and beyond for us… Even after the purchase they were helpful in anyway we needed. Thanks More

by jratpack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleigh Phillips Steve McWhorter Mark Schimmer Steve Martin
Sep 15, 2023 -

AutoNation Ford Panama City responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 10, 2023

The facility is clean and attractive, the representative was knowledgeable and personable. The mechanic work was done out of sight of customers, so I can only assume their work to be up to dealership standa More

by nkj19
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative
Sep 14, 2023 -

AutoNation Ford Panama City responded

Hello, it means so much to us that you chose our dealership! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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