AutoNation Ford Miami

Juan , who assisted me at this location , did an awesome job. I thought my car wouldn’t be fixed but he found a way with other mechanics to make this happen. He provided excellent diligence towards my issue job. I thought my car wouldn’t be fixed but he found a way with other mechanics to make this happen. He provided excellent diligence towards my issue. More

His good treatment and kindness and flexibility to negotiate.Very Good 👍 Thank you very much. negotiate.Very Good 👍 Thank you very much. More

Outstanding customer service and great skills. The tech rep was very professional and the car was delivered in a timely manner. The tech rep was very professional and the car was delivered in a timely manner. More

I was over charged for a oil change and I was told that I needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to m needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to much not to worry about doing the brake. He call me back about 20 minutes later and said they can do it for $1,300 and I told them ok, than he call me back and said that they was able to do anymore because he couldn't get the parts from another company. I pick up my car and took it to the Jaguar dealership and was advised that I didn't need any brake pads or routers right now I wait for at least another 6 months before I would have to change them. I am very disappointed with the service that I received. Ricky Brantley More

Nice organization very good service a1 very satisfait the car was ready on time maybe earlier car was ready on time maybe earlier More

Very professional. They helped me to find the right car for me, base on my needs and explained in detail all the different payment options. They helped me to find the right car for me, base on my needs and explained in detail all the different payment options. More

I was very impressed with the hole transaction of my new 2023 F150 Lariat. Carlos and Xavier have gone the extra mile to make the transaction happenned. Xavier specially was on top of everything and follow 2023 F150 Lariat. Carlos and Xavier have gone the extra mile to make the transaction happenned. Xavier specially was on top of everything and follow up with me after the sale. He actually answered his phone everytime that I called ( very rare in today's market). I wished that I did not live 35 mile away so that AutoNation could keep servicing my new Ford. I will continue doing business with this particular dealership for my future car purchase. More

They take care about your car. Great service, take the time to find and resolve the issue with the car. Great service, take the time to find and resolve the issue with the car. More

Great service Love the way they took care of the the car was was a great extra was was a great extra More

Unfortunately, this was a really bad experience. I took our church shuttle for it's 70k mile service. It was drop off October 25th at 11am. We got no call of status and we called several times to ob I took our church shuttle for it's 70k mile service. It was drop off October 25th at 11am. We got no call of status and we called several times to obtain status. This all took place over a span of 8 days. Left messages during that time as well. I finally took time off from work on November 8th to go to the dealer to fine out what happened. Customer service in the service lobby wasn't up to pair either without going into details. Service guy told me the shuttle was ready, so I said okay I'll take it today. Then he says give me a few hours so the techs can put it back together. (They had it for 8 days, it still wasn't together) I say okay, call me. Of course no call and no returned call when I calling the same day. So I take more time off the very next day. The shuttle wasn't ready until 4pm and the 70k service was not completed. The only thing done was an oil change. At that point we just needed the shuttle back for Sunday service. I will never take a vehicle back to that place again. Not to mention one of their drivers bumped my truck with a box truck same day. Just a scuff but dang. More