Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Miami
Miami Gardens, FL
774 Reviews
As one of the largest Ford dealerships in southern Florida, AutoNation Ford Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Miami is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Miami looks forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 774 reviews
September 15, 2026
The dealership has plenty of inventory, but it is clear that the relationship is based on sales for the company and not for the customer. Although my wife's and I credit are both excellent and we put more that the relationship is based on sales for the company and not for the customer. Although my wife's and I credit are both excellent and we put more than 50% down on the vehicle the "best" interest rate provided by AutoNation was 2.5% greater than what I am currently refinancing for after they said they looked for the best rate they could find. I was also told that the factory installed reverse siren could not be disconnected by the dealer's tech without interfering with sensors. Once I got it home, after I "googled" it I was able to disable it in less than 5 minutes. More
by davecoat
Employees Worked With
Woody, Hector Porras
August 31, 2026
The advisor personal was very helpful and professional. He checked to see if I had any rewards or points. And also send me a video of how they were doing the inspection of the truck. He checked to see if I had any rewards or points. And also send me a video of how they were doing the inspection of the truck. More
by ONE ON 1 PRO SERVICES
Employees Worked With
Avary Ibarra.
August 16, 2026
SCAM-Formal Complaint – AutoNation Ford Miami Warranty Experience I contacted AutoNation Ford Miami after receiving a message from the AutoNation “OWNER” regarding my previous review and concerns about Experience I contacted AutoNation Ford Miami after receiving a message from the AutoNation “OWNER” regarding my previous review and concerns about the extended warranty and tire manufacturer warranty. I was then transferred to Sergio Suarez, General Manager, after I explained that my vehicle has only 24k miles on the original 50k mile manufacturer warranty Pirelli tires, and purchase extended warranty through Hector in the Finance Department at AutoNation Ford. further explained that all maintenance, including tire rotations and oil changes, has been consistently completed at AutoNation Ford, with full service records available. During the conversation, Mr. Suarez focused primarily on whether I was aware that tire wear and driving habits could have contributed to the condition of the tires after 24,000 miles. I felt that Mr. Suarez was dismissive of my concerns and that his tone suggested I did not understand basic tire wear and maintenance. As a WOMEN I felt that my concerns were being undermined and not taken seriously because of my Gender Mr. Suarez, General Manager, I respectfully ask that you do not dismiss my concerns based on my gender. I have consistently followed all recommended maintenance through the AutoNation Ford Service Department, including regular oil changes and tire ROTATIONS. I fully understand why an extended warranty was purchased, and I am not an uninformed customer I love my vehicle. My concern is the way AutoNation Ford Miami has handled this situation. I expected accountability, transparency, and professional customer service; instead, I feel my concerns were dismissed. As a customer, I should not have to repeatedly explain why I believe there is an issue, nor feel disrespected when raising legitimate concerns. I expect to be treated with the same professionalism and respect as any other MALE customer. Based on my experience, I strongly encourage anyone purchase extended warranty or service a vehicle, tires, or a warranty from AutoNation Ford Miami to carefully review all documentation and warranty terms and to keep detailed records of all service performed. More
by Yolany1021
Employees Worked With
Sergio Suarez
August 15, 2026
Customer service is great, did extra miles to make my waiting period worthy. Offered courtesy ride back and forth as my car had an unexpected delay while in service. waiting period worthy. Offered courtesy ride back and forth as my car had an unexpected delay while in service. More
by Msmzap
Employees Worked With
Don’t remember his name, pls check record
August 05, 2026
Daniel ( the mechanic ) solve the issue I was having. Service advisor kept me very well informed and they deliver the car at an earlier dater than original date. and they gave me a warranty on the wor Service advisor kept me very well informed and they deliver the car at an earlier dater than original date. and they gave me a warranty on the work which gives me confidence. More
by adahbura
Employees Worked With
Daniel.
August 01, 2026
Service advisor Jean Beltran provided me with Excellent Customer Service. Jean is Very Knowledgeable and Professional. Thanks to Jean Beltran spectacular customer service, I'm definitely coming back to Ser Customer Service. Jean is Very Knowledgeable and Professional. Thanks to Jean Beltran spectacular customer service, I'm definitely coming back to Service my vehicle. More
by Maria Perez
Employees Worked With
Jean Beltran
