AutoNation Ford Miami

I was sold a vehicle that was infested with ants. I was not made aware that this commonly happens at this dealership. After purchasing, I started to see tiny ants crawling inside the car so I called I was not made aware that this commonly happens at this dealership. After purchasing, I started to see tiny ants crawling inside the car so I called the salesman. The salesman said he was aware that it is common for their vehicles to get infested if sitting on their grass lot. I am disappointed that all the cars are not treated for ants (regardless if you see them immediately or not!) before someone purchases the vehicle. Although I was offered a treatment post-purchase, it has been a week since I bought the car and nobody is available to do the treatment yet. Aside from being unclean and a nuisance, ant infestation in cars can lead to short-circuiting, which is a huge issue if it doesn’t get treated in a timely manner. More

My experience has been exceptional since the first day I called, to request the service for my Ford Explorer vehicle, Orlando Martínez was assigned to me and I was delighted with his quality of service. called, to request the service for my Ford Explorer vehicle, Orlando Martínez was assigned to me and I was delighted with his quality of service. More

Everyone helped out with the purchase of my new truck. Helped me out & made the process of buying it quickly Helped me out & made the process of buying it quickly More

I’m sorry but I’m not going back to this dealership anymore because I’m still waiting for my car solution 70 days waiting for and just wasted my time, don’t answer the phone call, I had to go there to anymore because I’m still waiting for my car solution 70 days waiting for and just wasted my time, don’t answer the phone call, I had to go there to know how is the work done and the answer always was not parts yet came, we didn’t have any info about this issues, so who knows, I don’t know More

My first experience was that Auto Nation Ford sees me as a potential customer and not because of appearances, that gave me a sense of comfort, the follow up experience after leaving the dealership was great a potential customer and not because of appearances, that gave me a sense of comfort, the follow up experience after leaving the dealership was great. Thank you. More

Me comuniqué con el señor Juan del departamento de servicios para hacer un trabajo en el tren de dirección de mi camioneta, llegue a la hora que me indico el Sr. y en menos de 30 minutos ya mi camione servicios para hacer un trabajo en el tren de dirección de mi camioneta, llegue a la hora que me indico el Sr. y en menos de 30 minutos ya mi camioneta estaba dentro del taller.. El servicio fue rápido, fueron atentos y a un buen precio, espero que todo esté bien y no tener que volver por el mismo problema... More

Great service, great people . Thanks for your help. I left very happy and I would recommend this dealer to anyone Thanks for your help. I left very happy and I would recommend this dealer to anyone More

Juan Mesa has been the best Ford service adviser that I’ve found in all of various Ford Florida Dr ice centers I’ve been to throughout the state. The guy is courteous, professional, on point, honest and I’ve found in all of various Ford Florida Dr ice centers I’ve been to throughout the state. The guy is courteous, professional, on point, honest and competent. Great service department also. I will continue to bring my truck here for service even if it isn’t the closest Ford Dealer to my residence. Thank you Juan Mesa! More

The employees at AutoNation Ford are courteous, respectful and professional. I will continue to come here for vehicle service. respectful and professional. I will continue to come here for vehicle service. More

Great location and convenient hours of service. Great and friendly people. Customer for over 20 years. Keep up the good service. Great and friendly people. Customer for over 20 years. Keep up the good service. More