Back

AutoNation Ford Miami

Miami, FL

4.5
644 Reviews

16800 NW 57th Avenue

Miami, FL

33015

Directions

By Type

Showing 644 reviews

November 25, 2022

I was sold a vehicle that was infested with ants. I was not made aware that this commonly happens at this dealership. After purchasing, I started to see tiny ants crawling inside the car so I called More

by Decepcionada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor and Terry
Nov 26, 2022 -

AutoNation Ford Miami responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

November 23, 2022

Everyone helped out with the purchase of my new truck. Helped me out & made the process of buying it quickly More

by jaime21137_2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Xavier
Nov 24, 2022 -

AutoNation Ford Miami responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2022

I’m sorry but I’m not going back to this dealership anymore because I’m still waiting for my car solution 70 days waiting for and just wasted my time, don’t answer the phone call, I had to go there to More

by o_villagomez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andys Abreu
Nov 23, 2022 -

AutoNation Ford Miami responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0141 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 16, 2022

My first experience was that Auto Nation Ford sees me as a potential customer and not because of appearances, that gave me a sense of comfort, the follow up experience after leaving the dealership was great More

by gertrudeconstantine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 21, 2022 -

AutoNation Ford Miami responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

November 15, 2022

Great service, great people . Thanks for your help. I left very happy and I would recommend this dealer to anyone More

by Carlos Ayure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 18, 2022 -

AutoNation Ford Miami responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

November 14, 2022

Me comuniqué con el señor Juan del departamento de servicios para hacer un trabajo en el tren de dirección de mi camioneta, llegue a la hora que me indico el Sr. y en menos de 30 minutos ya mi camione More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 18, 2022 -

AutoNation Ford Miami responded

Hola Frank, gracias por tu evaluación positiva. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias de nuevo por la reseña!

November 14, 2022

Juan Mesa has been the best Ford service adviser that I’ve found in all of various Ford Florida Dr ice centers I’ve been to throughout the state. The guy is courteous, professional, on point, honest and More

by Vihbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Nov 18, 2022 -

AutoNation Ford Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 11, 2022

Great location and convenient hours of service. Great and friendly people. Customer for over 20 years. Keep up the good service. More

by Juanito 305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Nov 20, 2022 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2022

The employees at AutoNation Ford are courteous, respectful and professional. I will continue to come here for vehicle service. More

by marshalljri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rivas, Orlando
Nov 20, 2022 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2022

Pronta atención. Limpio y ordenado. Buen servicio aunque el cambio de aceite toma un poco más tiempo de lo esperado More

by oteroalvarezarmando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Nov 14, 2022 -

AutoNation Ford Miami responded

¡Hola, le agradecemos por tomarse el tiempo para salir de nosotros estos comentarios. No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso.

...
20
...