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AutoNation Ford Miami

Miami, FL

4.5
644 Reviews

16800 NW 57th Avenue

Miami, FL

33015

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Showing 644 reviews

March 15, 2023

it was great and easy to get my vehicle checked out and get all the service I needed for my vehicle, Manny even told me about some recall I had and he took his time to make sure my car was getting everythi More

by joseamirandat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny service and Freddy tech
Mar 18, 2023 -

AutoNation Ford Miami responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2023

nice staff and excellent service, My car came out perfect this time. always have a good experience More

by wendyduarte15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
none
Mar 17, 2023 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2023

Responsive, fair and fun to work with. Very thorough in all aspects of the deal. Followed up with me after purchase to make sure that I had everything I needed. Will work with them again More

by alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
Mar 13, 2023 -

AutoNation Ford Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

March 07, 2023

Brought my vehicle for oil change and tire rotation; the service advisor was extremely helpful and explained the process to follow with clarity. Since I was waiting at the dealer, he prioritized my vehicle More

by joserpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Othoniel Arteaga
Mar 12, 2023 -

AutoNation Ford Miami responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

March 05, 2023

Stay away from AutoNation's service department, I've always had a very bad experience. I took my car to do 3 recalls, the first time I went, I was without a car for a week and in addition to not replac More

by Ed Wiliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando Martinez
Mar 07, 2023 -

AutoNation Ford Miami responded

Hi Ed, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 28, 2023

Autonation provide excellent service and I always feel like I got a good deal, not like some dealers where you walk away feeling exploited. Call Andy Abreu at Autonation Miami Lakes as he gives great cust More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Abreu
Mar 05, 2023 -

AutoNation Ford Miami responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 27, 2023

They did not respect the budget price. They charged me 3 times the value they gave me over the phone More

by Javier Plubins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel
Mar 04, 2023 -

AutoNation Ford Miami responded

Javier, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

February 20, 2023

Took They Time With My Car And Everything Came Out Perfect Thank You Until Next Time.. More

by V.spates01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 24, 2023 -

AutoNation Ford Miami responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

Friendly and helpful service from all. Juan was very helpful in getting me out in a timely manner More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Feb 21, 2023 -

AutoNation Ford Miami responded

Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 14, 2023

My last visit to Autonation Ford was most rewarding. I had several issues with my F 150 and the team helped me solve all of them. Strongly recommend a visit. More

by giancarlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 17, 2023 -

AutoNation Ford Miami responded

Hi, We appreciate you taking the time to leave us a response! We appreciate your recommendation of AutoNation Ford Miami, and we hope to be of service again in the future.

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