AutoNation Ford Miami

Great salesman and managers, thanks for a great experience. I recommend this ford dealer to any one that is looking for a Ford. experience. I recommend this ford dealer to any one that is looking for a Ford. More

Not worth the time. Took over three hours for a simple oil change. Unable to handle all of customers needs. Not a one stop shop. Took over three hours for a simple oil change. Unable to handle all of customers needs. Not a one stop shop. More

Hector was very nice. The problem is that this is a corporation that is operating in deceptive trade practices. AutoNation has dealerships all over Florida. So when you l The problem is that this is a corporation that is operating in deceptive trade practices. AutoNation has dealerships all over Florida. So when you locate a vehicle that might not be a local lot, expect to pay to have the vehicle moved and negotiate with your local dealership on price. You will not be afforded the opportunity to purchase the vehicle through your local dealer, at least if it’s Miami Autonation Ford. Than this location. Also advertises vehicles without listing the stipulation on their price, only to quote a higher price for hem you get to the dealer. Like I wrote in the beginning, everyone I spoke to was very nice and professional. The company they work for Is deceptive. More

Bryan my sales associate is the nicest guy there very honest and very helpful I recommend to go see him if you need a car new or used honest and very helpful I recommend to go see him if you need a car new or used More

The sign says Customer Care is number one ,not true The Customer waiting area is very poor No coffee or water you must walk to the showroom for restroom and water and pay for your coffee No one greets y Customer waiting area is very poor No coffee or water you must walk to the showroom for restroom and water and pay for your coffee No one greets you when you come in to service area There is no exception of how long it will take to get your service done and you see a lot of pissed off folks in the room Remember we are coming to you for service we have no idea how long this will take Be upfront with your customers as to how long it will take I called for a recall appointment on Friday for an appointment on Monday morning They had my vin number and verified the recall When I got there they did not know if they even had the part for the recall? There is no pre planning This is the closest Autonation Ford To my home So I must keep going there I hope this helps More

The service department is a joke. The service manager is extremely rude and our service advisor is a pathological liar. Our vehicle went in for some recalls and a repair and was retur The service manager is extremely rude and our service advisor is a pathological liar. Our vehicle went in for some recalls and a repair and was returned with more repairs needed to be done and was almost towed to this dealership. Due to the treatment we have received at this dealership and service department, My vehicle was at this dealership for over a month. When we pick it up they removed part (engine cover) off my vehicle and then proceeded to tell me my car didn’t come equipped with one from the Factory. I will never purchase a Ford vehicle again. I have been a Ford driver since I was 16 years old and we are currently searching for a vehicle to purchase and get rid of our Ford. Sales manager lied to us and stated he was “taking care” of an outstanding $600 bill for the repair. Our vehicle is under warranty and it was covered and would cost us $0. Even though everyone thinks used car salesmen are liars, should come check out Autonation Ford of Miami. They take the top prize in customer dissatisfaction. More

The attention to the client is amazing. Work hard to satisfy the client at all times. Thank you!! Work hard to satisfy the client at all times. Thank you!! More

Excellent service, Thank you for the help and for the predisposition. Thanks for everything z predisposition. Thanks for everything z More

Very good service very cooperative will recommend anytime the sales rep answer to all my questions thank’s the sales rep answer to all my questions thank’s More

Went in and Chris and Luis went above and beyond to make sure I was taken care of like always . Other dealerships should take notes on how service is suppose to be run !! Great team !! And always cafecito r sure I was taken care of like always . Other dealerships should take notes on how service is suppose to be run !! Great team !! And always cafecito ready!! More