AutoNation Ford Lincoln Orange Park

This experience was a total debacle. I took my car in for an oil change. The technician asked for a key for my lug nuts. What key I said? when you supposedly rotated my tires the last ti I took my car in for an oil change. The technician asked for a key for my lug nuts. What key I said? when you supposedly rotated my tires the last time, the key should have been placed in the glove compartment. So I had to pay $200 on top of $100 for the oil change because of a key that I've never seen. Full disclosure this is my 1st complaint for ive had for them, but someone is lying and it's not me. It makes you wonder? Are tires actually rotated on each service?Going forward, our services will be handled elsewhere. My husband had never had an issue either until now, but I digress, he left his own rating on Google. More

This is my second time coming to this establishment and when I tell you I am hooked on the great fast and friendly service! They didn’t try to pressure me into anything they listened to my concerns about t when I tell you I am hooked on the great fast and friendly service! They didn’t try to pressure me into anything they listened to my concerns about to vehicle and handled it in a timely manner! Absolutely amazing More

Very friendly and they make sure to get you taken care of. Great experience all around. of. Great experience all around. More

Only 1 service advisor working but she was helpful and patient with all the customers. She had a lot on her plate but still gave quality service and attention to each person. I don’t feel the mechanic li patient with all the customers. She had a lot on her plate but still gave quality service and attention to each person. I don’t feel the mechanic listen to my concerns about my engine shifting and I will probably have to take it to Northeast Florida Lincoln to have it looked at again. More

Scheduling the appointment was easy. I was also able to drop my F150 off the previous evening, which gave me flexibility in my schedule. The truck was serviced, I was notified as soon as I was also able to drop my F150 off the previous evening, which gave me flexibility in my schedule. The truck was serviced, I was notified as soon as it was done and it was even washed and the interior was vacuumed. More

Service was great. Prompt efficient and with attention to detail. would recommend for service anytime Prompt efficient and with attention to detail. would recommend for service anytime More

Hey this service dept in my words does a great job service writers was next to non great job and thanks R Burton service writers was next to non great job and thanks R Burton More

Corky was friendly and helped me to feel that I was being treated fairly and with consideration. The car was returned to me cleaned and in beautiful order. treated fairly and with consideration. The car was returned to me cleaned and in beautiful order. More

Taysha & Charles were absolutely amazing, & made the process of buying a vehicle so easy & QUICK! Thank you so much you two! process of buying a vehicle so easy & QUICK! Thank you so much you two! More

Like my new vette but disappointed after I drove it home to the oil level was two qts. Low. Did not get copy of orig. Sales sticker or at least the same detail that was on the online description. I ASKED fo to the oil level was two qts. Low. Did not get copy of orig. Sales sticker or at least the same detail that was on the online description. I ASKED for it again told it was gone. Did not take you long find and post it on the vette I traded in. You guys got a great deal on my trade in, the least you could do is honor my request! More