AutoNation Ford Lincoln Orange Park
Jacksonville, FL
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I had a really good experience at the dealership, Joshua and the rest of the associates were very helpful 👌 and I didn't feel pressured to buy, a very relax experience and the rest of the associates were very helpful 👌 and I didn't feel pressured to buy, a very relax experience More
Service department doesn’t answer the phone or return calls. I dropped my vehicle off because it shakes and cuts off, I have an extended warranty. They had my truck for 4 days and did nothing. I told the calls. I dropped my vehicle off because it shakes and cuts off, I have an extended warranty. They had my truck for 4 days and did nothing. I told the advisor to do the tune-up, it was never done. I had to talk to someone else to even get the tune-up done. The day after I picked it up the problem returned and the truck got worse. The check engine light came on, had it diagnosed and when we called to get it repaired we were told that’s a “deep engine” part and the code doesn’t mean that’s the problem. I don’t care if it is a deep engine part or not, if that’s the problem fix it. Especially since it is under warranty. I will not buy another Ford! More
Used the service Dept to service my ford f250 and fix my ac everything was done and I was kept up to date with Matt on all the repairs and it was all done in the time frame we agreed on ac everything was done and I was kept up to date with Matt on all the repairs and it was all done in the time frame we agreed on More
This dealership has fantastic Service Associates that care about you and your needs. I would recommend this dealership to anyone that wants to be treated with respect. They will definitely go the extra m care about you and your needs. I would recommend this dealership to anyone that wants to be treated with respect. They will definitely go the extra mile. More