AutoNation Ford Lincoln Orange Park
Jacksonville, FL
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I am happy that I purchased my Lincoln Corsair from AutoNation. It was a no pressure decision. I received a great deal. Check them out before you buy from any other dealership. AutoNation. It was a no pressure decision. I received a great deal. Check them out before you buy from any other dealership. More
The sales people Jack and Walt did a very nice job and taking care us. The only thing that I would suggest is once there's an appointment made for paperwork it should not take 3 hours at the dealership it taking care us. The only thing that I would suggest is once there's an appointment made for paperwork it should not take 3 hours at the dealership it should be quick and easy and painless seems like that seems to be the norm at most car dealerships. More
Very impressed with the attention that ranee at the service center gave… will definitely be back with my vehicle for more service when needed service center gave… will definitely be back with my vehicle for more service when needed More
great service effort, I have had my SUV at two dealers for the vibration. first noted in 2020, then 2021 it got worse now it horrible but there is a mix of items now that they want to fix before they can for the vibration. first noted in 2020, then 2021 it got worse now it horrible but there is a mix of items now that they want to fix before they can figure out what is the real problem>!I guess no one does diagnostic now they just replace parts until it fixed!! Sorry but thats the way I feel now. Auto Nation you are not the blame for my fustration . There should have been a ford rep called in to help assist! More
Routine maintenance completed in a timely fashion waiting room perks lacking. Friendly service staff. Recall corrections scheduled easily for 1 .week room perks lacking. Friendly service staff. Recall corrections scheduled easily for 1 .week More
Promptly met by service advisor, Isaac, and the work order was reviewed showing expected charges. "Ready" Estimated time was beaten by an hour! order was reviewed showing expected charges. "Ready" Estimated time was beaten by an hour! More
This is an excellent dealership. We just purchased our third AutoNation vehicle and are very happy with the entire process. The staff was not only courteous and professional, but a We just purchased our third AutoNation vehicle and are very happy with the entire process. The staff was not only courteous and professional, but also quite friendly. Jack and Christine did a great job making us feel at home and at ease, and answering all our questions throughout the purchase. Definitely recommend. More
Brought in Lincoln MKS for service. Kept 2 days claiming they could not duplicate/hear squealing noise. Replaced serpentine belt and tensioner for $550. Drove off lot on Friday just bef Kept 2 days claiming they could not duplicate/hear squealing noise. Replaced serpentine belt and tensioner for $550. Drove off lot on Friday just before closing and car still making exact same squealing noise. Returned next week. Kept car for additional 9 days to replace A/C fan blower motor at a cost of $316. Communication from Service Advisor greatly lacking. Customer Relations Director had much better communication but 9 days to replace blower motor--ridiculous!!! At least the 2nd time I was given a loaner car. More