AutoNation Ford Lincoln Orange Park

Salesman was excellent and not high pressure answered all my questions and on the test drive was knowledgeable about the vehicle. Sale was great and the paper work in finance was also smooth and painless. I my questions and on the test drive was knowledgeable about the vehicle. Sale was great and the paper work in finance was also smooth and painless. I walked out in 45 minutes and had the vehicle delivered to my residence. The quickest I have ever been done at any dealership. More

Cane from out of town to purchase a vehicle. They were pretty slow during the process. I was rushed to look at the vehicle so they could "finish cleaning it." The car wash supposedly broke the p They were pretty slow during the process. I was rushed to look at the vehicle so they could "finish cleaning it." The car wash supposedly broke the passenger side mirror motor, 2 months later it is still broken. Have had lots of back and forth about it. They sent me the wrong part. We had to put a deposit for them to hold it til we could come into town to look at it. They over charged our credit card. They did get that resolved, however it took several weeks. More

Ashley always takes care of business. She is very knowledgeable and continues to make sure our trucks well kept!! AutoNation of Orange Park is on top of things! She is very knowledgeable and continues to make sure our trucks well kept!! AutoNation of Orange Park is on top of things! More

Sales and body shop experience was good but service in the beginning was not acceptable. the beginning was not acceptable. More

All the employees are very friendly and courteous. The service department is outstanding, my service advisor works with me to get my appointments for my schedule. The service department is outstanding, my service advisor works with me to get my appointments for my schedule. More

Very nice and understand to my needs. Definitely recommend. Didn't overcharge me just because I'm a woman like so many other places have tried. When you need something done go here. Definitely recommend. Didn't overcharge me just because I'm a woman like so many other places have tried. When you need something done go here. More

I had to make multiple visits to yet my touch screen fixed. As of today the screen or mechanism is still not functioning properly. fixed. As of today the screen or mechanism is still not functioning properly. More

The salesman was great, and the overall experience was smooth. I have two purchases and two trades at this location. I appreciated the time they took to get me the deal I wanted. smooth. I have two purchases and two trades at this location. I appreciated the time they took to get me the deal I wanted. More

Customer service is great. Barbie Feagle was a great help. Your service tech needs to be fired. He told me I needed an engine an I didn’t. I took it somewhere else because Barbie Feagle was a great help. Your service tech needs to be fired. He told me I needed an engine an I didn’t. I took it somewhere else because the warrant was a problem an They check it out an found the Service tech had not tighten things down . The radiator cap was left open,the spark plug that he checked wasn’t put back correct an the plate was not screwed back down. I had a wrecker pick it up an cost me $100. Thank God I did because it would have broke down with me if I didn’t do this. I am sorry I cannot give a good review at this time because of your help. Betty E Feagle I am no kin to Barbie Feagle just friends an she was a great help. More

From start to finish Jessica kept me informed of the whole process and they were quick and efficient with the work they were doing and communicating with myself and the warranty company. Great job and I whole process and they were quick and efficient with the work they were doing and communicating with myself and the warranty company. Great job and I’ll definitely be back. More