AutoNation Ford Lincoln Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The most positive experience of any dealership I've encountered. Said Tala the Sales Professional and Josh the Finance Manager were absolutely phenomenal! My experience was a “Wow” moment. Thank you gu encountered. Said Tala the Sales Professional and Josh the Finance Manager were absolutely phenomenal! My experience was a “Wow” moment. Thank you guys for your professional; friendly service! On the flip side of this review, I’d like to note that I left a message with Chis for Brad to call me but the message was never delivered. I also received a text message on Wednesday, August 21 from a service tech which listed an incorrect vehicle. When I inquired I got no response. But I can’t say enough great things about Said and Josh!!! More
I called in to schedule a time to have the front camera diagnosed on my Lincoln, as well as get the scheduled services for my mileage. I was told that I would have to leave the car with them for 3-5 days diagnosed on my Lincoln, as well as get the scheduled services for my mileage. I was told that I would have to leave the car with them for 3-5 days before anyone could work on it, because of staffing issues. I told the service advisor there was no reason to leave the car there up to 5 days when I live 10 minutes away and could bring it in when they found the time to work on it. He refused and said I had to leave it there. Ridiculous. I have been a customer here for over 5 years, but I will not be any longer. More
robert busch the sales manager did a great job of writing up my deal from start to finish and went out of his way to insure i got every discount possible up my deal from start to finish and went out of his way to insure i got every discount possible More
Unfortunately, my suv had to be towed again to the dealer for the same issue that was supposedly fixed a week before (after paying $700 plus 5 days rental costs for a fully warranted vehicle). the fact that for the same issue that was supposedly fixed a week before (after paying $700 plus 5 days rental costs for a fully warranted vehicle). the fact that I stalled completely out on the highway the first time was scary enough - but it was the second time just a week later on another busy highway that was the scariest. But it was Jennifer at the Ford service desk that calmed my fears to a low roar and eventually helped to restore my trust in the system. She immediately saw what needed to be done - got me into a loaner and got the service people to actually test drive the car after giving another go at repairing it. Fortunately I didn’t have to pay for the second go around.This month has been a real education. More