AutoNation Ford Lincoln Orange Park

I have been dealing with Bill Norris for the past 6 years and he has always been helpful. I drive 45 minutes to Mike Shad just because I know that he will take care of my investment. I could go to a Ford D and he has always been helpful. I drive 45 minutes to Mike Shad just because I know that he will take care of my investment. I could go to a Ford Dealership 10 minutes from my house however the customer service that we get at Mike Shad is so worth the drive. It is so refreshing to have someone you can trust. More

Steve Estes was an amazing help in purchasing a new vehicle. He was very friendly, listened to exactly what we were looking for...did not pressure (THIS IS HUGE)and stuck with us to make sure we could vehicle. He was very friendly, listened to exactly what we were looking for...did not pressure (THIS IS HUGE)and stuck with us to make sure we could get what we wanted for an appropriate price. Steve follows up with everything and continues to make sure that everything is still going well and we are enjoying our purchase. Steve is the first to make purchasing a vehicle something we look forward to versus dreading the process. Thank you Steve! We look forward to working with you in the future. More

Didn't feel pressured,that's a plus for me....Steve worked with me and was very imformative about my new purchase....I love my new Fusion...Thanks Steve.... worked with me and was very imformative about my new purchase....I love my new Fusion...Thanks Steve.... More

The experience at Mike Shad Ford-Lincoln of Orange Park was far better than any other dealership I visited while looking for a new Ford. The first person I met when I arrived was Steve Estes, who greeted m was far better than any other dealership I visited while looking for a new Ford. The first person I met when I arrived was Steve Estes, who greeted me with a handshake and asked me inside to see what I was looking for, etc. Not only did we quickly find what I was looking for, but Steve helped negotiate the price to meet what I could afford and made sure all pertinent information was disclosed prior to signing, etc. In addition to being very helpful upfront, Steve kept in touch with me while my car was in delivery and made sure I knew when it had arrived immediately. For the most part, the car itself has been great, and my overall experience was equally as great. More

prior service and prior purchase Have taken other prior service and prior purchase Have taken other vehicles i have owned for service at this dealer and have made another new car purchase from them prior service and prior purchase Have taken other vehicles i have owned for service at this dealer and have made another new car purchase from them More

This was my very first time buying a car from a dealership, let alone a new car. So I was worried about feeling pressured into something right away. Kat came out and was extremely friendly, asked w dealership, let alone a new car. So I was worried about feeling pressured into something right away. Kat came out and was extremely friendly, asked what my husband and I were interested in (Ford Fusion) and showed it to us right away as well as some other options (New and Certified Used. Let us test drive the 2012 Fusion on the city roads and the freeway, showed us all the gadgets and explained how they worked. When it came to the end of the visit we explained that we wanted to check out some other places and do a little more research. She understood and didn't make us feel as if we needed to make a decision right away. We were very impressed and decided on the way home that she was who we wanted to deal with and buy a car from. She even took a picture of the car "hidden" in the back of the parking lot, waiting for us, and texted it to us after we called and told her we were going to stop in the next day to work out the details and we wanted the car. She also was able to get us a really great deal on getting the windows tinted. After the financing was taken care of and the car was officially ours, she took us outside and walked us through how to set up SYNC with my phone and how to operate all the other gadgets that were included in the car. 10 days later she did a follow up on how things were with the car and how we were liking it. That day I had woken up to my car being flooded (Half underwater while I was still living in New Orleans, LA at the time). She immediately began looking for a new car, exactly the same as I had, for me. She found a couple different options and emailed them to me for me to choose. Between Kat and the rest of the Mike Shad team I had a new car ready for me to pick up when I moved to Florida 3 weeks later. She had even offered to drive the 8 hour drive from Jacksonville to New Orleans to drop my "new" new car off for me so I didn't have to be without a car. My husband and I will definitely return to Mike Shad Ford and work with Kat again. They for sure have returning customers in us. They are honest, friendly, and will work with you and try to get you the best deal possible. I recommend this dealership and Kat to everyone I know that is looking to buy a car in the Jacksonville, FL area!!!!!!!! More

went in to look for a used car that was 1. affordable 2. spacious enough for transporting large band/sports equipment on occasion 3. great on gas mileage. Max was attentive in approach, very easy going, spacious enough for transporting large band/sports equipment on occasion 3. great on gas mileage. Max was attentive in approach, very easy going, and warmly mindful of giving the buyer space. Very knowledgeable of not only the lot stock but of the vehicles' features & price points (there were many sales and discounts; it was Black Friday), he made everything go smoothly as he presented the options and guided us through the procedural paperwork. The showroom was clean and though there were a handful of people, noise was non-obtrusive. All the other staff was friendly and professional throughout our time in the lobby. The purchasing manager, Ike, was just as much a pleasure to work with as Max. All in all, it was a surprisingly enjoyable, non-painful trip to Mike Shad Ford of Orange Park. If you want to feel like a person and not just another walk-through your next vehicle purchase, here would be a good place to start, and perhaps resolve, that next investment. More

I have never had a salesperson that went above and beyond the way this one did to get me exactly what i wanted. I will recomend to everyone that Max Licciriardi is the one to see. I honestly have never the way this one did to get me exactly what i wanted. I will recomend to everyone that Max Licciriardi is the one to see. I honestly have never been more impressed. More

I purchased my 2011 Ford Edge from this dealership, it was a quick and easy process. I am very happy with the purchase of my Edge and the friendly and professional staff at Mike Shad Ford. was a quick and easy process. I am very happy with the purchase of my Edge and the friendly and professional staff at Mike Shad Ford. More

I experienced a fast, no-hassle transaction. I liked their fair, upfront pricing, and also got more for my trade than expected. All the personnel were friendly and I felt no pressure as I shopped. Gre their fair, upfront pricing, and also got more for my trade than expected. All the personnel were friendly and I felt no pressure as I shopped. Great job to Brad and Ike for arranging my financing and making the whole process go smoothly. More