AutoNation Ford Lincoln Orange Park

Excellent experience Ordered out new 2017 Explorer and our sales representative, Walt Gage, was outstanding thru the whole process. He kept us informed as the status of t Ordered out new 2017 Explorer and our sales representative, Walt Gage, was outstanding thru the whole process. He kept us informed as the status of the vehicle while it was being built and provided us with a flawless delivery experience. More

>>> Awful warranty service <<< DO NOT TAKE YOUR VEHICLE TO THIS DEALERSHIP's SERVICE DEPARTMENT. They keep you car for almost 40 (36 days to be precise) days in the name of getti DO NOT TAKE YOUR VEHICLE TO THIS DEALERSHIP's SERVICE DEPARTMENT. They keep you car for almost 40 (36 days to be precise) days in the name of getting a replacement part. I had to pay for the insurance for the rental car. It was almost $800. Ford Does not respond to emails about such delays. The service department wrote some miles on the paper work when I went to pickup the vehicle while the car hasn't reached those miles yet. For example the miles on the car when i picked up my car approx 36,121 they enter miles while pickup something as 36,188. How can there be such huge discrepancy? They are no honest and something is going on within their service department. The warranty on the car allows a rental car. For the past 4 years the service department has been making me pay for the rental car whenever a warranty repair was needed. There is something fishy going on with the service department. They are not trustworthy. Stay away from Autonation Ford. More

F150 Purchase This dealership has an edge over the other A.N. dealerships in the area. I actually did not have to wait for more than 2 minutes before being approac This dealership has an edge over the other A.N. dealerships in the area. I actually did not have to wait for more than 2 minutes before being approached by a salesperson who was very willing to help and provide me with the necessary information to make my purchasing experience a pleasant one. To the contrary, the other AutoNation dealership, which I visited on more that 2 occasions, and have yet to speak with a body. Pricing was decent, trade value given was fair to good, and selection of vehicles, for me, was excellent. I was offered the option to take the vehicle home for the weekend before purchase, which I refused, as I already knew what I wanted to buy. It was just the options and color that needed to be determined. All in all I gave this dealership and its associates very high praise. More

Worst service for Super Duty Trucks Worst service I have ever experienced. Tried to charge for warrant work for a 2015 F250 Platnium. No record of my service appt. Buy a $65k+ truck and Worst service I have ever experienced. Tried to charge for warrant work for a 2015 F250 Platnium. No record of my service appt. Buy a $65k+ truck and they can't even guarentee a rental vehicle. Tried to make me pay $30 per day for a Ford Focus rental. Tried to charge me $6,000, yes, $6,000 to install a set of factory switches that cost $125. Make the customer feel like they are an inconvenience. State that you or anyone for that matter is not allowed to perform routine maintence, if you do it voids your warranty. Never will go back More

Great expericence always get what I need and want. My partner and I have been buying cars from this dealer for 17 years and 14 cars that says a lot about the dealership. I deal with Gil Allen and Ike h My partner and I have been buying cars from this dealer for 17 years and 14 cars that says a lot about the dealership. I deal with Gil Allen and Ike he used to be a finance manager. With this last car we had Ray he was great and as for Gil he gets us everything we ask for and more he is number 1 in our book. More

Getting My First Car I was having trouble getting a car cause of my student loan. Decided to call Ford and Jack answered the phone. He also answered my prayers that day he I was having trouble getting a car cause of my student loan. Decided to call Ford and Jack answered the phone. He also answered my prayers that day he picked up the phone. He worked vigorously the next day and had me in a brand new 2016 Ford Focus, my very first car on my own. I couldn't thank him enough for everything he did and has done for me. I would recommend Jack to anybody looking to get into a new car. More

Outstanding service all around Outstanding service. Gil was patient, attentive, and knowledgeable. He walked me through the process of finding my car, and was able to talk through a Outstanding service. Gil was patient, attentive, and knowledgeable. He walked me through the process of finding my car, and was able to talk through available incentives for both new and used cars. More

Excelleant experience. From the time we walked in and met the receptionist Mrs. Whipp who saw to it that someone helped us (both Gil and Chris) until our salesman, Walt Gage From the time we walked in and met the receptionist Mrs. Whipp who saw to it that someone helped us (both Gil and Chris) until our salesman, Walt Gage, could get there, we were treated with friendliness and courtesy. All three were so helpful in finding the right car for us and sealing the deal on a 2017 Ford Escape. Thank you to all for making this a very pleasant experience. More

Fair deal He took the time to see what I was looking for and what I needed to make a deal. He did all he could do to get me what I was asking for on my trade in He took the time to see what I was looking for and what I needed to make a deal. He did all he could do to get me what I was asking for on my trade in. Made the complete process quick and simple. More

Great service I had a great experience at Ford auto nation - my wife and I new what we were looking for and we in and out with our new 2016 -F150 I had a great experience at Ford auto nation - my wife and I new what we were looking for and we in and out with our new 2016 -F150 More