AutoNation Ford Lincoln Orange Park

Best Truck buying experience thus far! John Kanicki worked so hard for us! He stayed late, worked a heck of a deal and was happy to put me in a safe and reliable F-150 at the right price. W John Kanicki worked so hard for us! He stayed late, worked a heck of a deal and was happy to put me in a safe and reliable F-150 at the right price. What a pleasure it was to work with someone so knowledgeable and respectful. AutoNation is doing something right having such awesome personnel to take care of your every vehicle need. What an great experience! More

Stay Away Do NOT use the AutoNation Ford Lincoln Orange Park collision shop on Blanding Blvd in Jacksonville, Florida. They do subpar work there & their attemp Do NOT use the AutoNation Ford Lincoln Orange Park collision shop on Blanding Blvd in Jacksonville, Florida. They do subpar work there & their attempt to resolve the problem failed. That is, the sanding compound they used to try to buff out the numerous fresh scratches they put all over my car, only served to diminshed said scratches. They promised me that said process would completely remove said scratches, which they made while painting both of my car bumpers. They also left raised paint along the edge of the back bumper where it meets the trunk. The raised paint looks like it will eventually flake off, leaving a rough unpainted edge on my bumper. Additionally, they left several dirty oily footprints inside of my car trunk where they had no reason to be. I have yet to be given an explanation as to why they were standing inside of my car trunk. While inside my car trunk they knocked the trunk light out of its socket. While getting out of my car trunk, they left serveral dirty oily fingerprints on the painted surface of my trunk. They also left such a fingerprint inside the frame of the driver's door. I WAS TOLD BY COLLISION SHOP WORKER, NIKITA SALGADO, MY CAR WAS READY FOR ME TO PICK UP, THAT SHE HAD INSPECTED IT & THAT IT LOOKED REALLY GOOD. WELL WHEN I INSPECTED IT, I IMMEDIATELY RECOGNIZED & POINTED OUT THAT THE RUBBER STRIP ON MY BACK BUMPER HAD NOT BEEN REPLACED WITH A NEW ONE. AT LEAST, NIKITA FOUND THEY HAD RECEIVED THE NEW ONE & HAD IT PUT ON. I THEN POINTED OUT HOW IT WAS NOT PUT ON PROPERLY. SHE AGREED, BUT TOLD ME I HAD TO COME BACK ANOTHER DAY TO HAVE IT FIXED, AS BY NOW IT WAS THEIR CLOSING TIME. IT'S A REALLY GOOD THING THAT I INSPECT MY CAR ON FREQUENT INTERVALS, AND THEREFORE KNOW ITS CONDITION INSIDE & OUT VERY WELL. FOR IF NOT, I'D STILL BE RIDING AROUND WITH THE SAME OLD RUBBER STRIP ON MY BACK BUMPER THAT AUTONATION HAD ALREADY BEEN FULLY PAID TO REPLACE WITH A NEW ONE. I had the collision shop at another dealership inspect the Autonation Collision Shop's subpar work. I was told if Autonation had done a better job with the sanding compound process it would have completely removed the fresh scratches they put all over my car. I was also told that it is possible that the raised paint will eventually flake off & leave a rough unpainted edge along my back bumper. When I sought assistance from the General Manager, Gene Robbins, the only thing he did was refer me back to the Collision Shop's Manager, Michael Cochran. Although this would simply be going back to the source of the problem. I gave it a try. In return, all I got from Mike was a polite irritated tone of voice, and the chance to correct his misinterpretation of what I'd said. FYI - My car, my baby is a 2012 Ford Mustang. More

Amazing!!! Friendly, easily in and out service. Got everything I wanted for the price I could afford. Nathan and Jeff made my experience of getting a new SUV won Friendly, easily in and out service. Got everything I wanted for the price I could afford. Nathan and Jeff made my experience of getting a new SUV wonderful. More

Great customer service We had a great experience here, so good I went back a few days later and bought a second car. I would without a doubt use this place again. We bought We had a great experience here, so good I went back a few days later and bought a second car. I would without a doubt use this place again. We bought a used F-150 and a brand new Escape. More

excellent! Salesman Ike Ettinger was awesome. very informative about lease program to someone who has never leased before. Very thorough, very funny. My 14 ye Salesman Ike Ettinger was awesome. very informative about lease program to someone who has never leased before. Very thorough, very funny. My 14 year old loved being shown by Ike how to operate all the touchscreen buttons that had to do with the radio and hooking up phones with Bluetooth in the car. He was very friendly and willing to help me with any question I had. He was great! Great dealership and finance manager as well! Everyone was very nice! will be back when lease is up to get another vehicle. Lisa Plank More

Great Experience I would recommend anyone looking for a new or used vehicle to stop by Auto Nation Ford. We worked with Nicholas Cleland who was eager, knowledgeable, I would recommend anyone looking for a new or used vehicle to stop by Auto Nation Ford. We worked with Nicholas Cleland who was eager, knowledgeable, polite, and very professional. He was a pleasure to work with. More

Good experience at AutoNation Ford Lincoln Orange Park Everyone was friendly and helpful especially Nathan Goodroe. We got the vehicle we wanted with the option we were looking for. We had a problem Everyone was friendly and helpful especially Nathan Goodroe. We got the vehicle we wanted with the option we were looking for. We had a problem beating the price down but got petty close to expectations, so we were pleased. Would recommend this dealer to others and will be using them for future service. More

Great deal on a 2017 Focus The dealership was well-run, and the staff was friendly and helpful. They worked to help me get a great deal on my new car, going above and beyond to The dealership was well-run, and the staff was friendly and helpful. They worked to help me get a great deal on my new car, going above and beyond to make sure I was satisfied and everything was set up for me. I would definitely return for future purchases. More

Everyone was knowledgeable and very friendly. Everyone was knowledgeable, professional and very friendly. I especially appreciated the answers to all of my questions. Ike Ettinger was most informa Everyone was knowledgeable, professional and very friendly. I especially appreciated the answers to all of my questions. Ike Ettinger was most informative on the advantages and functional aspects of the plug-in hybrid that we purchased. John, in Finance was just as informative concerning the finance processes, documentations and finalizations of our purchase. More

Excellent Ike Ettinger was very sufficient and worked with us wonderfully, he was there to make us happy. John Schlag did all of our fiinancing and was very ef Ike Ettinger was very sufficient and worked with us wonderfully, he was there to make us happy. John Schlag did all of our fiinancing and was very efficient. More