Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

AutoNation Ford Lincoln Orange Park

Jacksonville, FL

Overview
Reviews
Vehicles
4.6
1,579 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
Contact Dealership
View Awards

7700 Blanding Blvd.

Jacksonville, FL

32244

Directions

By Type

Showing 1,579 reviews

June 01, 2025

Not reliable I am not receiving what I consider the Lincoln experience to I was promised More

by mrsmommy13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Jun 01, 2025 -

mrsmommy13 responded

Your dealership promised me the Lincoln experience. At the time of purchase I was sitting inside the Ford Dealership waiting area, when my paperwork was almost complete the the transaction associate asked me why was I sitting there, my response was I was not told where I needed to sit. She stopped and said you are purchasing a Lincoln and proceeded to take me to the reserved area all buyers and owner of Lincoln’s sit, I felt some kind of way. She went over all my paperwork and the certified check more than I had been originally told. She processed a refund and made my stay a better experience. I had a scheduled appointment 8:30am pickup and return to my home. At 10:00am I called to find out what happened, my service advisor was not even aware that my vehicle had not been picked up. At that point I had to wait for the pickup. The gentleman finally came and picked up my vehicle and after the service check I was called and given information about my vehicle and advised someone will be coming to bring my vehicle back to my home. This Dealership has been around for a long time, I previously owned a Ford SUV and received superior service and that was the main reason I choose Auto Nation for my new car. I am not sure why this happened I have had other issues in the past. I want to support the businesses in my area, but this has been a disappointing decision.

Jun 01, 2025 -

mrsmommy13 responded

I am very unhappy with the service I have received from your Dealership. I was asked to participate in a survey and aired out my frustration in the survey. The Lincoln experience has not lived up to my expectations. I have encountered rude advisers been changed to multiple advisers which makes me very unhappy. When I owed a Ford SUV I had the same advisor until I purchased another vehicle who was familiar with me and my vehicle always honest when it came to service repairs. That was the main reason I came back to Auto Nation.

Jun 01, 2025 -

mrsmommy13 responded

Not a good choice not consistent with service advisors. Do not deliver what is promised at the point of the sale.

May 27, 2025

Tremendous service from the sales teams especially Mr. Jack Tashjian and Marlena Garmon who together made this sale very smooth and without a lot of hassle sometimes found at a car dealership. More

by starrfire1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Tashjian, Marlena Garmon
Report | Print
May 29, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 17, 2025

I use Autonation for all my service needs. Great team!!! I have always been satisfied with the great service I have received. I love that they keep you informed of the status of your vehicle More

by claudia117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Delusa, Robet Kitchen
Report | Print
May 21, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2025

Had a great buying experience. .Jay was a great help and went above and beyond expectations. He provided great customer service as well as quick and professional communication thro More

by jrwroath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
May 13, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Orange Park. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Sam was a very good salesman ! Was patient with me ! I had flown in from another country and had jet leg ! Thx again More

by LwalmsleywilliamsSHOlho36!!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said tala
Report | Print
May 12, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

April 24, 2025

Great customer service. Very nice and professional, they helped me with everything I needed to get my car fixed. More

by cmedwards82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Report | Print
Apr 27, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 28, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2025

The service team was great, and I will definitely recommend it! Renee was very friendly and helpful with my case. More

by Ftank2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Report | Print
Apr 23, 2025 -

AutoNation Ford Lincoln Orange Park responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Orange Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2025

Great car buying experience provided by Jack, backed up by the team effort to ensure my satisfaction and confidence in the purchasse. More

by alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack and Mike
Report | Print
Apr 21, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi Alan, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Apr 21, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are pleased to hear you had such a positive experience with us, Alan! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2025

very friendly service personnel and finished work promptly. I especially liked hearing that they will pick up my vehicle and return it when finished. More

by dlansford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Holmes
Report | Print
Apr 18, 2025 -

AutoNation Ford Lincoln Orange Park responded

We are pleased to hear you had such a positive experience with us, Dlansford! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2025

Jessica Henry is great but doesn't check the work she ordered. The service America Glass has poor quality. Leaves the vehicle unsafe to drive. HAD TRUCK 14 DAYS!111 More

by Shearerann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe McDonald - Amera glass
Report | Print
Apr 08, 2025 -

AutoNation Ford Lincoln Orange Park responded

Hi Shearerann, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

1
2
...
158